Zyxel_Cooldia  Zyxel Employee

Currently, we have some sites under verification. I will update the status on this thread once we confirm the firmware works.

Hi @kruess , Sorry for the service interruption. Can you provide me the device web gui access in PM. Thanks.

Currently, we are addressing this issue. Hi @HUBERTKASPRZAK , Can you provide me the device web gui access in PM? Thanks

Hi @SAI_Mike, The DOS prevention feature in H series is the same as ADP. Assuming the traffic or attack pattern is the same, there should be blocked logs. Perhaps you could check if both thresholds are the same to verify whether the criteria are consistent.

The ID 20001 is solved in latest firmware V1.21. As for the new issue with spinning circles on the dashboard and 'No Data' in every other section, could you please let me know which browser you are using? I'll check on my lab device to investigate further.

Hi @Zyxel_Tecology , The following link for your information. https://support.zyxel.eu/hc/en-us/articles/360002463234-Zyxel-Support-Portal-RMA-Claiming-Warranty-Service-for-a-Zyxel-Product-Using-the-RMA-Process#01H8P6M55THE0EP0P12Y5XY2G4

Hi @PeterUK, Did this issue occur after updating the firmware from V1.20.C0 to V1.20p2?

Hi @jacksonback , Can you send me your device mac address/sn in PM, and enable support request in NCC. We would like to check the device current status.

Hi @nielsscheldeman , You can apply schedule object in security policy, there is no need to enable and disable by zysh script.

Hi @Zyxel_Tecology , What is your region? Let me confirm and provide you with an update on how to proceed with the RMA.

Hi @YanShadowGT, Can you send me the device web GUI access in a private message for further checking?

Hi @BASchilder , Do you mean the device offline from NCC on a daily basis? Could you provide me the org, and site time in PM.

Hi @Life_Alex , Nebula mode and on-premise CLI are different. Do you mean you want to show interface settings something like this? e.g. On premise mode: show interface all NCC mode: show sdwan interface

Hi @JanBab, You cannot click the "connect" button on a dynamic peer VPN tunnel as the dynamic VPN tunnel plays a passive role in waiting for client connections. Please refer to this link for configuring remote access VPN for Android clients.…

Hi @sprtss, The firewall does not support port mirroring, but you can use a Zyxel management switch to do so.