USG FLEX 200H Error Code: [ID:20001]

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  • kruess
    kruess Posts: 18  Freshman Member
    First Comment First Answer Friend Collector Third Anniversary

    Dave,
    What a clever decision - Congrats!
    I'd wish I would not have to deal with that firewall model, but unfortunately, one of our customers got one from his telephony guy… 😬
    I just read some Zyxel statement about a feature which will be available by 2026….!!!! 😵
    They should have to pay for the pain they are causing by putting this device to the market as a proper replacement of the USG/ATP's!

  • kruess
    kruess Posts: 18  Freshman Member
    First Comment First Answer Friend Collector Third Anniversary
    edited August 27

    Wow, it took us (or the "H"opeless firewall) roughly 3 days to show the wheels of death on the dashboard and the empty services/addresses/etc tables…. wt*

  • HUBERTKASPRZAK
    HUBERTKASPRZAK Posts: 8  Freshman Member
    First Comment

    Please report the problem to Zyxel, I have the same problem and the company is unable to diagnose the problem.

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Currently, we are addressing this issue.

    Hi @HUBERTKASPRZAK ,

    Can you provide me the device web gui access in PM? Thanks

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @kruess ,

    Sorry for the service interruption. Can you provide me the device web gui access in PM.

    Thanks.

  • HUBERTKASPRZAK
    HUBERTKASPRZAK Posts: 8  Freshman Member
    First Comment

    I can't do it for now, the problem has been reported and is being investigated by the branch in Poland

  • PeterUK
    PeterUK Posts: 3,396  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    Yep 8 days uptime and I see nothing in interface, routeing and NAT to name some

    Screenshot 2024-09-05 221722.png
    Screenshot 2024-09-05 221709.png
    Screenshot 2024-09-05 221655.png

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Currently, we have some sites under verification. I will update the status on this thread once we confirm the firmware works.

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