USG FLEX 200H Error Code: [ID:20001]

bbp

Out of nowhere after login. Needed reboot.

Zyxel_Cooldia

Hi @bbp,

Can you send me the device startup configuration in PM.

bbp

https://community.zyxel.com/en/discussion/comment/65545#Comment_65545

Message sent. Thank you for looking into this.

PrevDiaImm

Someone has figured out what is this error?

also my 200h is showing me the same error sometimes

kruess

This is already in the forum for a while - without any useful solution… :-(

https://community.zyxel.com/en/discussion/23065/uptime-and-get-device-config-on-login

The only ugly solution I found is a reboot of the firewall……. say hello to the terrible H-series launch… urggghhh…

bbp

In 1.21(ABWV.0) they removed the error notice. Now you get spinning circles in dashboard and 'No Data' in every other section. Reboot still required to get it to work again.

kruess

Oh man…. this is a storyline for a horror film, but not for some serious business…!!! :-(((

Zyxel_Cooldia

The ID 20001 is solved in latest firmware V1.21. As for the new issue with spinning circles on the dashboard and 'No Data' in every other section, could you please let me know which browser you are using? I'll check on my lab device to investigate further.

bbp

https://community.zyxel.com/en/discussion/comment/68709#Comment_68709

Firefox.

As I've said before, only display of the error was fixed, but not the root cause. In 1.10 we got spinning circles on system dashboard and everything else just didn't display, in 1.20 we got error display instead, in 1.21 we get spinning circles again and everywhere else we get 'No Data". GUI can't load device configuration

That occurs every 7 to 10 days.

bbp

Happened again 7 days after last reboot. Also tried with Chrome, Edge and Vivaldi. Same issue in all browsers.

DaveN

I'm so glad I double checked the forums and reviews before I bought this router! I was 1 day away from placing the order and thought, man this thing is too new, better do some research. Yeesh