Zyxel_Judy  Zyxel Employee

Hi @MadsC84DK Could you please record the noise from the Nebula FWA510 and share it with us? We'll review it and provide feedback.

Hi @StefanZ , It capitalizes the first letter when typing it in. The email field for Zyxel Accounts is case-insensitive. This means capitalization in email addresses does not affect the login process. For example, "Abc@zyxel.com.tw" and "abc@zyxel.com.tw" are treated as identical. Users can log in successfully regardless…

Hi @Wojtek , The USG210 has reached its end-of-life (EOL), so no further firmware updates will be available for this model. The EOL info can be found here: End of life | Zyxel

Hi @mkeats , Based on your description, it seems you want clients to have Internet access only, without the ability to connect to the LAN or other wireless clients. You can achieve this by configuring a Guest network in the SSID settings. Please refer to this article for detailed information and configuration steps.

Hi @ymhu4ko , To help clarify the issue, please provide screenshots of the following two pages: Configuration > Licensing > Service Configuration > Wireless > AP Management > Mgnt. AP List We will review them and assist you further.

Hi @rxtopc , At present, there is no scheduled date for the EOL of the USG20W-VPN product. We will make an official announcement when an EOL date is determined. Rest assured that we will provide ample notice through our standard EOL announcement channel when the time comes.

HI @CecilWard , it doesn’t let me select DCS Could you provide a screenshot and a detailed description of the issue? You can configure DCS even if there is only one AP at your site.

Hi @GiuseppeR , There is no definitive answer to this question, as it depends on your network and firewall configuration. If there are multiple settings, it may take 5-7 minutes for the USG FLEX200H to come online in Nebula after firmware upgrade/ reboot. For simpler configurations, it can take around 2-3 minutes. In your…

Hi @CecilWard , The DCS (Dynamic Channel Selection) feature enables both access points to automatically select and use the best channel in your environment. To configure DCS in Standalone mode, follow this path: Configuration > Object > AP Profile > Radio > Add/Edit

Hi @CecilWard , 1/ When transitioning APs from Standalone mode to Nebula management, reconfiguration is indeed necessary. If you prefer not to reconfigure, you can continue using Standalone mode. In this case, simply configure your second NWA130BE identical to the first one.Our roaming function and the tips provided…

Hi @CecilWard , For optimal deployment and configuration of your second NWA130BE, we recommend using the Nebula Control Center for easy management of your access points. To learn more about deployment, interference, and channel assignments, please refer to these articles: How to Set up Seamless Wireless Roaming on Nebula?…

Hi @HITP , A blue LED on the WAX510D indicates that it is in full power mode with no WiFi clients currently connected. It does not mean the WAX510D is disconnected from Nebula. For more details on LED behavior, please refer to page 43 of the User Guide. If your APs have stopped broadcasting the SSID, please follow these…

Hi @HUBERTKASPRZAK , Great to hear that EBL is working for you! Currently, EBL rules apply to both incoming and outgoing connections. If you'd like more control over your connections, we recommend managing the EBL rules manually.

Hi @matteosaitta , Point 1: Thank you for the information. We will review it and inform you of any findings. Point 2: Glad to hear that Smart Steering is working for you! If you encounter any issues with this feature, feel free to create a new post to discuss it. Point 3: We have submitted your feature request for…

Hi @HUBERTKASPRZAK , and it works as follows: it passes the address through an open port and then blocks it, informing about the event in Reputation Filter -> Event Category -> External Block List. Are you saying that the H firewall is currently functioning this way, and you believe it’s incorrect? To better assist you,…