Zyxel XS3700-24 How to erase the configuration and reset password.

paulluo0510
paulluo0510 Posts: 2  Freshman Member
in Switch

I have a Zyxel XS3700-24 switch. When I enter Debug Mode and use the altc command to perform a CRC and restore the settings, I encounter an error message. However, I couldn't find the firmware or bin/rom files on Zyxel's official website.

May I ask if there is a solution to this issue?

Thank you.
isgoodpaul@gmail.com

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,701  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @paulluo0510 ,

    I will send the bin/rom files to you via private message. Please check your community message box.

    Please be aware that the XS3700-24 model has reached its EOL status. For optimal performance and support, we recommend exploring our current switch offerings here:

    Switch | Zyxel Networks

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