ChrisGer  Ally Member

Hi @Phoenix2875 is one of the supportet Secure Extender Clients (SSL-VPN) compatible with your iOS ? https://www.zyxel.com/support/download_landing/product/vpn_client_software_16.shtml?c=gb&l=en&pid=20140714181106&tab=Software&pname=VPN%20Client%20Software&mtname=Software Perhapse, ZYXEL can provide a pissibility for iOS…

Hi @Zeezee if you are disableing the internal WLAN, what model of ZYXEL managed-AP are you using? i've a USG60W with the latest WK Firmware and no issues and I have the internal and the managed APs (3560N and 5560N -> external) in a AP group successful in production. Have you raised a ticket by ZYXEL in your country to…

Hi Acme,you have registered the device at https://myzyxel.com After registration you have to add the license keys with "service registration" in the left menue.If you have all licenses added, you can link the license with the registered device. the update after you have finished the registration can take 24h before you see…

Hi @Novell1 Have a look on the ZYXEL FTP Server ftp://ftp.zyxel.com/USG210/firmware There are several Firmware Versions from 4.15 to 4.31 placed for download. Good luckChristian

Hi @Zyxel_Cooldia no issue actualy, but the device is since a vew days old, and it should establish a IPSEC connectivity to my USG60 without any interactivity by useing a SSL VPN Client in WIndows10, to avoid issues, if there is a Feature Uodate Release that require a new or updated, certified device driver for the IPSEC…

I had the same issue on a USG60W and it was solved by 'Registration Refresh' and after 24h runntime to sync with portal.myzyxel.com :/ After this, the startup wizzard is no longer comeing up during admin logon. @@Line2 have you checked the registartion at myzyxel.com portal, where the USG is registered ? Regards Chrstian…

Hi @DaveC I've the following, known info about the question: Question: How do I get rid of the "Initial Setup Wizard"? This comes up with every login since the update, although the USG definitely has a full config ? Answer: After the update, perform a 'Registration Refresh' under 'Configuration - Licensing - Registration'.…

Hi @juan_moreno i've WhatsApp successfull running trough a USG with IDP ;) What i've done 1. stay sure, the following Patterns are not active in your IDP Profile 2. I've the following 3 additional ports configured on the USG to get fully connected with WhatsApp Port 5222-5223/tcp Port 3478/udp With this configuration,…

Hi @Zyxel_Cooldia the FW 4.31 is a mystory :'( after removeing the DNS Forwarder zyxel.com (DNS Server = Google) and query via WAN1_PPP the last 5 times it working without the CLI error message :scream: Regards Christian

Hi @Zyxel_Cooldia the procedure is connrect and i've another screen that show you the USG in easy mode view with this reproduce of the error :/ WAN IP is on WAN1_PPP (see screenshot). DNS Forwarder is configured with the ISP default DNS Server-IP's (trough DHCP) Any idea ? Thx for service and regardsChristian

Hi @Zyxel_Cooldia i agree with you in you last post. But, if one of the services are configured and in place in the expert mode, this should also displayed in the easy mode ;) So therefore can you check if the mapping to the Label "LAN1_Outgoing" is the best way, or if you change the query to the default zone LAN1, LAN2,…

Hi @Zyxel_Cooldia now we are getting closer to the effect. The LAN1 on my USG has a device, on which rules / app and contenct filter are configured and in production.... but also configured on dedicated vLANs, that are assigned to the LAN2/DMZ zone. The Rule description "XXXY_Outgoing" as in the factory defauft is not…

And a USG60W serve about 86% troughput of a 50MBit Line (about 43 MBit), and had the full Layer7 licenese enabled and in production. One side effekt in performance are written down by a User in the following post https://businessforum.zyxel.com/discussion/1028/enabled-wifi-dramatically-reduces-bandwidth-on-usg60w#latest…

@Zyxel_Emily "As long as the security service such as Content Filter is enabled on any security policy rule, it shows "On" in Easy Mode". In the expert mode i've configured and active Content-/App-Filter and IDP Profiles, that are running at dedicated Security Rule Sets. That's why it looks like a bit confused ;) See my…

Hi @Zyxel_Wei and @lan31It works =) i've set AES256/SHA512 and in the conneciton also DH14 to have the required configuration for the VPN connection. it works fine with the embedded IPSEC client on Android 7.1. Thanks for the quick response and the short manuall :) RegardsChristian