Zyxel_Charlie  Zyxel Employee

@dpipro Yes, you are right. The Secuextende V4.0.3.0 is for windows. Can I know did you install SecuExtender V1.1.9 on Mac OS 10.15.4?

@Denis The radius user can be controlled by security policy. The rule you mentioned can be worked, however, the 192.168.0.2 and 192.168.1.2 need to locate in different lan subnet. Also,you can limit the source IP which can only access to zywall to protect against.

@thom_ko & @dudu We are still investigating this issue, and any update, will let you know asap. Sorry for causing your inconvenience.

@AndreasC You can set the UTM services via "Security Service Wizard", however, the further configuration, you still need to configure via Expert mode. As your mentioned, "USG 210 fails can the USG60 take over", do you mean HA-Pro scenario? If you need the devices do failover, the devices need to be the same model. 

@itxnc A minor issue need to be double confirmed further, therefore, we delay the release schedule of V4.38. If the firmware ready, we will post the announcement. 

@ntfs Regarding to you case, Press Show advance setting, and go to configure the local IP, and peer IP to recognize each rule correctly. Each role can be processed at the same time but need to set the ID to separate independently. Also, on this model the maximun VPN Tunnels is 20.

@matteosaitta Go to VPN Settings>Express>Select Remote Access(Server role)>Enter the preshare key and local policy(Wan IP)>Press save Go to the VPN> Ipsec VPN>VPN connection>Select rule you created>Create the address for local policy(Wan IP) Go to L2TP> Select VPN connection rule, IP pool for l2tp client and allow user…

@Username_is_reserved The page is standard style, and it cannot be customized. As you mentioned, the customized file from web authentication which is for captive portal function is not related with CF's block page. However, I would like to add your request to Idea. Once the ideas get lots of Likes, we will give it to our…

@IT_Field_Support The SSL VPN tunnels of USG 40 has been enlarged to 20(Default). Please check the link of announcement. https://businessforum.zyxel.com/discussion/4100/atp-series-ssl-vpn-tunnel-maximum-amount-enhancement#latest

A minor issue need to be double confirmed further, therefore, we delay the release schedule of V4.38. If the firmware ready, we will post the announcement. @PeterUK The solution have been included.

@alexpe Regarding this case, can you screenshot the Authentication method page for check further? I would like to know the issue that even authenticated the local account failed. Go to Auth.Method>Select profile Also, can the authenticated account login from USG's GUI? Can I confirm what is your device USG100 or USG110?

@spallared Before you establish SSL VPN, can I know what is IP address of issued PCs? and Can I know what is IP subent/range on Network list. USG_User Can I know the PCs(SSL VPN client) establish Tunnel via wifi? Could let PC connect with wire cable without connected wifi, then check it again. Also, regarding this issue,…

@tomdyglen The current official Mac OS release is 10.15.4 which is supported by the Secuextender V1.1.9

@WiSy Regarding to this case, you can configure Local/Peer ID to separate the multiple site to site VPNs. Also, for the Encryption/Authentication setting, we suggest to use AES128/SHA1 as algorithm. 

@spallared Sorry for causing your inconvenience and bad user experience. Can you private message the complete console dump information (during issue occur), diagnostic information(after issue happen) for our checking further? Also, can I know did you only enable CF and AV for UTM service?