Zyxel_Kay  Zyxel Employee

Hi @moe5k To set up a WPA2-Enterprise WiFi network using the built-in AP on your USG FLEX 50AX and its local server, please follow these steps: Create the User: Navigate to Object > User/Group and create the user. Create the Authentication Method: Go to Object > Auth.Method and set up the authentication method. Set Up the…

Hi @Arvee There is a feature in our Nebula Control Center (NCC) that allows users to configure a "Block list" within the Client Policy settings to prevent specific devices from accessing certain SSIDs. To use this feature, you need to gather the MAC addresses of the devices you want to block and add them to the rule. For…

Hi @Brandix If you want to set up an L2TP VPN behind NAT, you'll need to configure port forwarding on your primary router to allow VPN traffic to reach the USG Flex 100. For more details, please refer to this discussion thread:…

Hi @stuartst Thank you for sharing the additional information with us. We will be monitoring the votes and comments as part of our evaluation process for this feature. If anyone likes this idea, please show your support by leaving a comment or voting for it.

Hi @Iba You can send me a private message by clicking on my username and then the Message button: Additionally, could you please share the model of the access point you're experiencing issues with, along with the specific symptoms? This information will help us provide you with the appropriate assistance.

Hi @Moonlight The Nebula NR5101 and FWA510 do not support eSIM. eSIM functionality requires specific hardware support, which is not available in any of our current Nebula mobile router series products. Thank you for your input! We will be monitoring the votes and comments as part of our evaluation process for future…

Hi @Brandix Could you let us know which VPN client you use to establish the VPN? Is it through SecuExtender?

Hi @jjvalstar The USG LITE 60AX security router supports NAT (Network Address Translation) features. You can refer to this article to set up the NAT rule: https://community.zyxel.com/en/discussion/18193/scr-how-to-set-up-nat-rule-for-scr-device-on-nebula

Hi @keep2000 If the recycle bin function wasn’t enabled, unfortunately, once a file or folder is deleted, it cannot be recovered directly from the device. To prevent accidental deletions in the future, we recommend enabling the recycle bin function. This will help ensure that deleted files or folders can be recovered if…

Hi @QuiteSmart To better understand your current setup, could you please collect the startup-config.conf file from your ZyWALL and the tech support file from your XS1930 switch, and send them to us through a private message?

Hi @Iba If you want to remove a registered device from your myZyxel account, please PM me the device's MAC address and serial number. We can help you unregister the device. Additionally, could you please share why you need to remove the device?

Hi @Instalacije_Laptopi Here is the link to download the latest firmware V3.80(BPR.3) for your GS2200-48 Switch: https://us.v-cdn.net/6029482/uploads/R9YJSW3W8A6T/gs2200-48-firmware-3-80bpr3c0.zip Please note that the GS2200-48 has reached its End of Life (EOL) status. We recommend exploring our current switch offerings…

Hi @stuartst Currently, the 'To promotion URL' option allows users to specify the URL to which they are redirected after a successful login. You can set your 'redirect_url' in this option without any restrictions on the URL link. Your request for an additional 'redirect_url' parameter can be achieved by setting your…

Hi @gordonre Thank you for sharing your experience with us. As SNMP functionality is typically utilized by prosumers and in commercial environments, we have introduced this feature starting from our 1915 series switches. The XGS1250-12 is designed primarily for basic home use and small office setups, which is why it…

Hi @sirocawa OFDMA technology is a key feature of WiFi 6 and is enabled by default on our access points to provide optimal performance. It is not configurable in either standalone mode or Nebula. Could you please share with us why you are asking about this?