Zyxel_Kay  Zyxel Employee

Hi @AdminSys Currently, there is no direct way to disable the transition mode from the Nebula front-end configuration. The most efficient way to achieve this is by configuring it through the CLI command for each of your APs. In response to your request, we have raised this feature to the idea section: Please show your…

Hi @AdminSys This behavior is due to the transition mode feature in WPA3, which is designed to accommodate client devices that do not fully support WPA3. When transition mode is enabled, it generates two virtual access points (VAPs): one using WPA3 and another using WPA2 Personal. This allows devices that support both WPA3…

Hi @kevindd992002 For the uplink port of the access point, you cannot directly set the allowed VLANs. Instead, you should configure the allowed VLANs on your main switch, which is connected to the AP's uplink port. The VLAN configuration for the uplink port should be handled on the upstream switch to control which VLANs…

Yes, you may say that.

Hi @kevindd992002 The AP LAN port settings are aligned with the VLAN configuration on the switch. To achieve the desired functionality, you should set the LAN port's PVID (Port VLAN ID), specify allowed VLANs, and configure TX tagging as needed. Here are reference instructions for both standalone mode and Nebula Cloud…

Hi @kevindd992002 As mentioned earlier, the behavior of LAN1 and Uplink ports on the access point depends on how you've configured them. Generally, the uplink port is designed for transmitting outgoing data to a router or other uplink network devices, while the LAN1 port is intended for communication with AP clients,…

Hi @kevindd992002 The behavior of LAN1 and Uplink on the NWA210AX depends on your configuration. When VLANs are not specifically configured on the LAN port, LAN1 and Uplink are indeed bridged together. However, if you configure different VLANs for the LAN port, it can belong to multiple VLAN groups simultaneously,…

Hi @Turborabbit Here is the link to download the switch GS2210-24 latest firmware, version 4.50(AAND.4)C0. For guidance on how to upload the .bin and .rom files to the switch and reset it to factory default, please refer to the following link: If you have any further questions or encounter any issues during the process,…

Hi @jst68 Your switch GS1900-8's configuration appears to be correct, and we replicated your setup using the Zyxel Firewall USG FLEX 100, Switch GS1900-8, and a Yealink IP Phone T19-E2 for testing. Based on our test, the IP Phone successfully obtained a VLAN10 DHCP IP from the DHCP server. Additionally, we conducted a PING…

Hi @MarcinM While you have a wired connection between your M1 main and satellite units to build your WiFi system, the activation of the hidden Wi-Fi backhaul should not have an impact on device performance. There are several factors that could influence your throughput results, including network interference in your…

Hi @jst68 You may find the IP phone’s configuration by accessing its local web GUI. If possible, please share with following information: The screenshots of “Status” and “Network > Advanced” interfaces on IP Phone’s web GUI. It would be helpful if you could provide a network topology diagram. Please indicate where the IP…

Hi @jst68 To assist you further, could you please share with us your IP phone's configuration?

Hi @jst68 To resolve the issue with your Yealink T46S phone not connecting to its server, it's important to ensure that your VLAN configuration is correctly set up. Based on the information you've provided and your switch configuration, it seems like you're on the right track. Here's a revised configuration recommendation…

Hi @Benw If you are unable to contact your local reseller, here are some links and articles for your reference. You can initiate the RMA process based on your purchase location: For Europe and the UK: Zyxel Support Portal [RMA] - Claiming Warranty Service for a Zyxel Product? (Using the RMA-Process) – Zyxel Support Campus…

Hi @xgiovio To enhance its heat dissipation capabilities, the switch case is intentionally designed with a metal material. As a result, it is normal for the case to feel warmer during operation. Based on our internal testing, the MG-105 switch is capable of operating within an environmental temperature range of 0°C to 40°C…