Zyxel_Kay  Zyxel Employee

Comments

  • Hi @gordonre The XMG1915 does support the SNMP feature. Here are the FAQ articles to guide you on configuring the SNMP feature in both Nebula Cloud mode and Standalone mode: Nebula Cloud mode: Standalone mode: Regarding the XGS1250-12, the implementation of SNMP is currently under evaluation. To better understand your…
  • Hi @mietz We’ll introduce SSH public key authentication for XMG1915 in further FW version. The schedule is not finalized yet since we also need to take other models and features into consideration, we will update XMG1915’s ETA once it is available.
  • Hi @clarkyjp I have tested LACP configuration between two of our switches as follows and could still access the switch management interface without issues: Switch A ==(LACP)== Switch B (XMG1915-18EP) — Access from PC To better assist you, I would like to gather more details about your current setup. The switch XMG1915-18EP…
  • Hi @plimlico24 To better understand the issues you're experiencing, could you please enable Zyxel Support and provide us with your organization and site name? This will help us look into your site directly. Thank you!
  • Hi @kevindd992002 As discussed in our private messages, the root cause of the issue is related to the connection between Nebula devices and the NTP server. The Philippines ISP has blocked access to the NTP server relied upon by the Nebula Control Center, *.pool.ntp.org. As a result, the Nebula devices have been unable to…
  • Hi @dgrooman Regarding the log entry “STP topology changes,” this is a normal occurrence in the switch log because the RSTP feature is enabled by default on Nebula switches. When the switch detects link up/down events on a port, it logs these as STP topology changes. If you find these logs bothersome, you can choose to…
  • Hi @sirocawa You can block specific client access to your WiFi by setting up a policy rule in Nebula Control Center (NCC). Follow these steps: Go to Site-wide > Client > Client list. Choose Access point clients. Set up the policy rule to block the desired client. For more detailed guidance, please refer to this article:…
  • Hi @dgrooman Upon reviewing your Nebula sites, we have identified that the broadcast storm is originating from switch CH48, port 8. Could you please share which device is connected to this port and check if there is a loop involving this port? Regarding the log entry “STP topology changes,” it appears to be caused by…
  • Hi @dgrooman Could you please enable Zyxel Support and provide your organization/site name, this will aid us to look into your issue directly.
  • Hi @kevindd992002 Could you please enable Zyxel Support for us? This will aid us to look into your issue directly.
  • Hi @GiuseppeR When you modify the LAN port settings(Home networking) through your local web GUI, these changes are not automatically synced to the Nebula Control Center (CC). This is why you see a discrepancy between the IP address configured locally and the one shown on Nebula CC. For example, if you set your local…
  • Hi @fquadt You may try the following steps to properly set up your link aggregation: Navigate to Basic Setting > Port Setup. Configure the port's media type to dac_10g. Next, set up link aggregation (LAG) by navigating to Menu > Advanced Application > Link Aggregation > Link Aggregation Setting. Select the ports you want…
  • Hi @fquadt If you would like to connect your SFP+ ports with DACs, please ensure you configure the port's media type to dac_10g in the switch’s web GUI. You can do this by navigating to Basic Setting > Port Setup.
  • Hi @docoliver It looks like traffic from VLAN 40 is still being routed to other LAN subnets. To resolve this, you can add a policy rule on your OpnSense router to block VLAN 40 traffic from accessing other subnets.
  • Hi @GiuseppeR Usually, RSTP is used to interconnect RSTP-compliant switches. RSTP-aware switches periodically exchange Bridge Protocol Data Units (BPDUs). When the LAN topology changes, a new spanning tree is constructed. Once a stable network topology is established, all bridges listen for Hello BPDUs from the root…
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