Zyxel_Kay  Zyxel Employee

Hi @MichaelAngelo Thank you for reaching out! When selecting the Singapore region, the 6GHz channel bandwidth is limited to 160MHz due to local spectrum regulations. In other regions, such as the United States, where the regulatory framework permits wider bandwidth usage, the 320MHz option becomes available. Our system…

Hi @kellyjjones1 Could you please share a screenshot of the issue you're encountering? This will help us better understand the situation. Additionally, kindly enable Zyxel Support access on your Nebula organization and share your organization and site name with us. This will allow us to directly investigate the issue for…

Hi @EdbO The syslog entries you mentioned are notice-level logs, which do not affect the service or functionality of your device. The specific logs are as follows: user.notice DALCMD: Attached to parameter name shared memory user.notice DALCMD: Attached to object name shared memory user.notice DALCMD: Attached to schema…

Hi @Irvold As discussed in our private message, you can adjust your settings as follows to ensure your scenario works correctly: Site-to-Site VPN Configuration: Site A: Local Policy: 10.0.0.0/8 Remote Policy: 192.168.1.0/24 Site B: Local Policy: 192.168.1.0/24 Remote Policy: 10.0.0.0/8 Policy Route Adjustment: Remove or…

Hi @jensskov If you require audio over IP, I’d recommend considering a switch model specifically designed for Networked AV scenarios. While your current GS1915 supports IGMP snooping well, the models listed here are tailored for Networked AV use and offer advanced features optimized for this purpose.

Hi @CCVO To better control which devices can connect to your SSID, we recommend configuring MAC Authentication directly on your access points. This ensures that only devices with approved MAC addresses are allowed to connect, providing a more reliable access control mechanism. You can follow this step-by-step guide for…

Hi @Alaindelafosse To clarify, the XGS1930-28HP does not have a WAN link failover feature since it’s a switch and not a router or firewall. Based on your requirements, if you would like to achieve failover from your fiber connection to a cellular WAN via an LTE device, your setup would need to include a router or firewall…

Hi @kevindd992002 Could you please enable Zyxel support for your Nebula organization so we can further investigate the issue using your AP logs? Additionally, aside from the NTP Update failed error message in the logs, is your AP currently functioning as expected? Are you encountering any other issues during regular usage?…

Hi @MassimoRiva To help troubleshoot the issue with your DNS Content Filter on the USG FLEX 500, please check the following: Configuration: Ensure the DNS Content Filter is properly configured. You can refer to this detailed guide: Logging: Verify that logging is enabled for the DNS Content Filter. This will help track and…

Hi @Alaindelafosse Could you please provide more details about the setup you're aiming for? Specifically, are you looking to use the 4G device for backup internet connectivity in the event of primary link failure? Typically, the LTE devices you mentioned (LTE7460-M608 and LTE7480-M804) would need to be connected to a…

Hi @scoobyscrappy The two ports on the NWA130BE serve different functions. One port is designated for the uplink, which connects to your backbone network, while the other is intended for LAN use only. Unfortunately, the NWA130BE does not support link aggregation. To better assist you, could you please provide more details…

Hi @d_p The "Uplink" port on the NWA50AX is specifically designed for uplink and PoE connections, so it cannot be reconfigured as a standard LAN port. However, here are a few alternative solutions to connect your non-WiFi-enabled device via LAN: Connect a switch to your internet modem (gateway): Plug a network switch into…

Hi @coderjoe Thank you for sharing your idea! Unfortunately, due to hardware limitations, the GS1900 series switches cannot support the REST API. Therefore, this feature cannot be implemented. We appreciate your understanding and welcome any other suggestions you may have!

Hi @adsw Have you tried manually adding the IKEv2 VPN profile? This method might help resolve your issue. You can follow the step-by-step guide in this article: How do I manually add an IKEv2 VPN profile on an iPhone for an IKEv2 VPN connection? — Zyxel Community Let me know if this works for you!

Hi @faktorqm Thank you for reaching out! To configure VLANs for your LAG (P17 and P18), ensure that the VLANs are tagged on these ports. The XMG1915-18EP does not require a separate interface for LAG VLAN configuration, so tagging the VLANs directly on the LAG ports should suffice. If you're experiencing issues with…