Zyxel_Kay  Zyxel Employee

Comments

  • Hi @dpjvdg There is a My devices & services option in the Nebula top right More💬 button. Navigate to the interface and type your device's MAC address to search. Here is the detailed guidance to achieve this: If you still can't find it, please provide your device's MAC address to us through private msg., and we will help…
  • Hi @PeterUK Noted. We have moved this discussion to the Switch category.
  • Hi @StefanZ As the GS1910-24 is designed as a web smart managed switch, we haven't provided any CLI guide for this switch.
  • Hi @kevindd992002 Could you please enable Zyxel Support and provide your organization/site name, this will aid us to look into your issue directly.
  • Hi @RobH2 Thank you for the suggestions for improvement. We will escalate your concerns to the responsible team.
  • Hi @PeterUK To better understand your idea, I would like to clarify whether your main achievement involves setting up the MAC-based VLAN for a specific device within the MAC-based VLAN interface. In this scenario, would there be no need to apply any VLAN configuration on the Static VLAN interface? Or would the settings be…
  • Hi @DarkMarc If you're referring to the WiFi SSID of the FWA710, this behavior is expected. The Wi-Fi will be automatically disabled 30 minutes after the device boot-up due to security principles. If you wish to access the web GUI again via a WiFi connection, please use Ethernet to access the web GUI to re-enable the Wi-Fi…
  • Hi @Chris888 To be honest, achieving this feature is currently not technically possible. Could you please let me know why you're insistent on having the feature to display the channel width that every client is using?
  • Hi @atyav Due to privacy concerns, we are unable to assist you with deleting your organization from our end. However, you can follow the guidance provided in the following link to delete your organization from your account: If you require assistance in determining why you were unable to delete your organization…
  • Hi @timpecter Thank you for sharing your ping results. While only the PC and Mac are connected to the switch, the ping is successful, indicating that the switch's forwarding function is working properly. However, when you connected a router to the switch, the devices didn’t connect to the internet, and the PC couldn't ping…
  • Hi @Chris888 I believe achieving your requirement may pose some challenges. For the WiFi 6 standard and below, the actual channel width changes dynamically with each transmission due to the wireless network environment, rather than with each client/connection. However, with the WiFi 7 standard, the actual channel width…
  • Hi @GiuseppeR Yes, we would appreciate the opportunity to further troubleshoot the issue at your site. Therefore, if you could enable Zyxel Support and provide your organization/site name, it would greatly assist us in our investigation. Regarding the delay in applying a new user for VPN, we would like to address this by…
  • Hi @Roeleveld I can fit the 1915, but then would loose half the speed and am unable to replace the wiring. The XMG1915-10E supports 8x 2.5GbE ports and 2x SFP+ ports. I'm unsure about what you mean by 'would lose half the speed'. Could you please provide more details?
  • Hi @Lefuneste83 and All, Regarding the issue of IPv6 traffic on GS1350 V4.90(ABPL.1)C0 firmware, we are actively working on a solution and intend to address it in our future official firmware update. Stay tuned to the for the most recent firmware updates.
  • Hi @bymusty and @atyav Thank you for the feedback. As the issue seems to occur only under specific conditions, we would like to conduct further troubleshooting with your old organization. Since we currently couldn’t find the organization/site: Aytav / Aytav_Hendek at Zyxel Support, could you please re-enable Zyxel Support…
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