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TARA
6
Re: AX7501-B0 - Cannot connect to Disney Plus using Wifi - But can via another AP's WiFi
Cleared the Cache and Data on Disney Plus, and once again I got it working correctly on the 2nd Wifi, but not on the Zyxel Wifi.
I installed PCAPdroid and started a capture for just Disney Plus app, and when on the Zyxel WiFi via the PCAPdroid VPN, Disney Plus works... However when the VPN is off (not capturing) it is not working. Looking at comments on PCAPdroid download page in Play Store, others have the same issue. It only seems to work if you have Root on Android, which none of our devices currently do - so I am not sure this is going to help find the issue.
Curious how a VPN enables this issue to go away though...
I tried the PacketCapture too, and while that does not make Disney Plus work when on its VPN, I cannot tell a difference between a working connection and a failed connection with its output.
I will see if I can install Disney Plus on my old Samsung Galaxy S2 which was rooted, and see if that has the same issues, and see if I can capture anything different there.
I installed PCAPdroid and started a capture for just Disney Plus app, and when on the Zyxel WiFi via the PCAPdroid VPN, Disney Plus works... However when the VPN is off (not capturing) it is not working. Looking at comments on PCAPdroid download page in Play Store, others have the same issue. It only seems to work if you have Root on Android, which none of our devices currently do - so I am not sure this is going to help find the issue.
Curious how a VPN enables this issue to go away though...
I tried the PacketCapture too, and while that does not make Disney Plus work when on its VPN, I cannot tell a difference between a working connection and a failed connection with its output.
I will see if I can install Disney Plus on my old Samsung Galaxy S2 which was rooted, and see if that has the same issues, and see if I can capture anything different there.
WanaGo
1
Re: Slow 5G speeds with NR5101
I used the Zyxel Air app and repositioned the NR5101 to a different window and now getting better speeds:
NR-NSA Information
MCC
234
MNC
15
Physical Cell ID
N/A
RFCN
628032
Band
n78
RSRP
-55
RSRQ
-11
SINR
37 John_t
2
Re: USG60W - Unable to delete a port forwarding rule created in Easy Mode
Yes, none of the elements of the port forwarding, nor the rule will delete in Expert mode. I did have this happen before to another USG 60W and in the end, it did a factory reset and rebuilt the firewall and port forwarding rules via expert mode. I feel this should be something that Zyxel should have thought about!
elkrust
1
USG60W - Unable to delete a port forwarding rule created in Easy Mode
I created a port forwarding rule on my USG60W on a previous version of the firmware about 3 years ago, whilst in Easy Mode. I no longer need this rule but I can not delete it in Easy Mode. I can click the Trash Can to the left of the rule and then click Next and it would appear to delete it, but when I look again at the port forwarding rule in Easy Mode it has re-appeared. Can anyone help me please?
Thanks
Darrin
Current version of the firmware is 4.71(AAKZ.0)
Thanks
Darrin
Current version of the firmware is 4.71(AAKZ.0)
elkrust
1
Re: AX7501-B0 - Cannot connect to Disney Plus using Wifi - But can via another AP's WiFi
Hi Tonytonygibbs16 said:Hello @WanaGo
From search on the Internet, it seems that there are certain domains that need to be whitelisted in order for DisneyPlus to work.
see for example, the information at https://support.opendns.com/hc/en-us/articles/360037591112-Domains-to-Allow-for-Disney-Plus
The extra AP that you have tested is probably going through a different set of firewall rules in the AX7501-B0 though, otherwise it should hit whitelisting issues too...as should your TV, so something else is happening with the mobiles...
Are you able to run a packet tracer on one of your Android phones to see what the different behaviour is on the extra AP compared to on the AX7501-B0's own WiFi?
I have used PacketCapture before, and had success with it on my own Android devices, and it is in the Google Play store, see https://play.google.com/store/apps/details?id=app.greyshirts.sslcapture&hl=en&pli=1
Alternatively PCAPdroid seems good, see https://play.google.com/store/apps/details?id=com.emanuelef.remote_capture&hl=en_GB&gl=US , and allows you to export a PCAP file which you could then analyse in Wireshark.
I think that more information is needed to see what is going on.
I hope that this is helpful.
Kind regards,
Tony
Thanks for the reply
So the list of domains you have linked to in that first URL, how do you add them to the Zyxel to whitelist? I cannot see anywhere to add a whitelist of domains...
I will try the packet tracer and see what it shows, will reply back with what I find. As of right now, Disney plus is also not working on the 2nd WiFi or Mobile Data on my phone, so no idea what is going or or what has changed. Ill try again in the morning.
Thanks
WanaGo
1
