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[Nebula] How to turn on Zyxel Support Access?
If you have a Nebula product problem and you want Zyxel support check your setting if it is correct, you can turn on "Invite Zyxel support as administrator" function. When you enable the function, Zyxel support can look at the setting and event log on your Nebula organization.
1. click the "Help" button with question mark circle icon at the top bar.
Still need help? > Support Request
3. enable "Invite Zyxel support as administrator" and write the expired days
(default 21 days)
4. save the setting in the bottom right corner
Adding VLAN Trunking on GS1200 Series Switch
Based on a suggestion from user @ahorner, we would like to propose the implementation of VLAN Trunking on the GS1200 Series switch.
This topic was raised in the following discussion:
GS1200-8 - Brilliant! But can ZyXEL make it perfect?
If anyone likes this idea, please feel free to leave a comment or click vote.
FLEX 100H v1.32 hard crashing with multiple admins logged in?
Are we the only ones seeing this🤬??
This has happened to roughly 8 different firewalls (at our client's sites, of course….) and results in complete loss of network connectivity, requiring someone to physically power-cycle the device to restore functionality.
It is not EVERY time reproduceable, but it has happened enough times for us to see a pattern…when multiple admins are simultaneously logged in to the web GUI, there is (guessing) a 1 in 5 chance that the firewall will lock up, usually after one of the admins logs out…
This just happened to me again today while helping another tech investigate an unrelated issue…and I am curious if anyone else has encountered this?
p4_greg
NR7302 firmware upgrade
Hello i tried to make a firmware upgrade for my NR7302 5g broadband and the automatic update is not working. Where can i find the firmware to download it?
prubi
Nebula P2P link with greater range (directional)
It would be great if Nebula released a P2P Wireless bridge, or even a directional antenna kit for NWA55AXE to increase the range of a P2P wireless bridge. I am not sure if WiFi band is up to the task, but anything that could be managed by Nebula and has more range than the current NWA55AXE would be fantastic.
I wonder if a directional dish style antenna attached to the NWA55AXE on either end would be a large enough improvement or not.
TAPTech
USG FLEX H support more than one SSL VPN configuration
User @ITC_Sercop requires USG FLEX H supports more than one SSL VPN configuration since they need to create two user groups for SSL VPN (OpenVPN Client), one using split tunnel and one using full tunnel, but the GUI doesn't seem to allow it.
Anyone also likes this idea, please leave your comment below and give this idea post a vote!
Download the certificate from Nebula for Android device
Based on the need of user @cglavan83 , we would like to propose the implementation of a feature that allows users download the certificate from Nebula for Android device which need to join the network uses WPA enterprise with Nebula cloud authentication.
This topic was raised in the following discussion:
If anyone likes this idea, please feel free to leave a comment or click vote.
NWA110AX supports dynamic personal psk (DPPSK) with RADIUS authentication
User @baba request:
- NWA110AX supports dynamic personal psk (DPPSK) with RADIUS authentication. A way to use the RADIUS User password as DPPSK to have user-based authentication on WPA2/3 Standard (not Enterprise) SSIDs.
PSA Integrations for MSP
User @asriggs proposes that
An official integration between Zyxel Nebula and popular PSA tools such as HaloPSA, ConnectWise Manage, and Autotask. While they’re aware that Nebula offers an Open API, they prefer a native or out-of-the-box solution — possibly via direct integration or collaboration with third-party platforms like MSP Centric — to streamline license management and asset synchronization.
Here's the original post.
Please help to give a vote if you also like this request.
