Best Of
Re: False malicious activities / windows update
Hi @Zyxel_Kevin,
unfortunately, the issue is still prevalent on our USG 500 flex. False positives still happen every month on MS patch day! It often involves some kind of dotnet-runtime-file, today it was the Update KB5023288. The Hash is 28F846B09CB2CFE30ADDFC2731853AF9.
You really should look at this - adding files to the allow list every month by hand or posting here is not a sustainable solution.
Thank you very much.
1
Re: False malicious activities / windows update
Here is the same procedure every month on Windows Patchday with a USG Flex 200. It is getting tedious to feed the white list every month.
Re: Add device in myZyxel & Nebula
I also have a NR5101 and don't meet the issue as you mentioned. Only Nebula supported version can be managed by Nebula, and it is labeled on the sticker with “Nebula”. You can refer to Nebula supported version sticker photo.

If you have the Nebula NR5101, you can try to use Nebula Mobile APP to scan device to add. I did sucessfully.

If you have the Nebula NR5101, you can try to use Nebula Mobile APP to scan device to add. I did sucessfully.
1
Re: VPN L2TP over IPSec VPN, not showing all Lan clients
Hello @winnertaco
Welcome to Zyxel community!
I would like to clarify the behavior. Does the event log show anything when the issue occurs? Also, could you test if it's VPN client device related or user account related? And is it possible to ping from the LAN network to the L2TP clients?
For further checking, please enable Zyxel support access and provide your org/site via private message, I will check this for you, thanks.


Re: confused with zywall models usg60 / usg100 / usg20
USG20-vpn also known as FLEX50 is next-gen product. It is newer than usg60.
But USG60 is faster than USG20-vpn
However, the most important is that USG20-VPN still supported by Zyxel and USG60 had been End of support.
But USG60 is faster than USG20-vpn
However, the most important is that USG20-VPN still supported by Zyxel and USG60 had been End of support.
1
Re: No volume?
You might check the drives diagnostic info (S.M.A.R.T) data
You can check your hard disk status, and check the S.M.A.R.T info to see if there is any part of your disk may be caused by bad sectors on the hard drive.
You can check your hard disk status, and check the S.M.A.R.T info to see if there is any part of your disk may be caused by bad sectors on the hard drive.
1
Re: ATP500 Arp Spoofing detection
Dear all users,
Please refer to the V5.35 WK06 firmware, this firmware already fixed the issue that there are many IP conflicts messages on the Monitor log. Thanks
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Please refer to the V5.35 WK06 firmware, this firmware already fixed the issue that there are many IP conflicts messages on the Monitor log. Thanks

Re: confused with zywall models usg60 / usg100 / usg20
AFAIK no. However USG20-VPN is still supported, USG60 no.
For comparison, you can look up for specs table about the features of all the models..
USG100 is certainly slower than USG60 (which mostly replaced it)
For comparison, you can look up for specs table about the features of all the models..
USG100 is certainly slower than USG60 (which mostly replaced it)
1
Re: Change Settings in a 5501 router from the command line
Just a thumbs up:
I finally managed to replay the recording made with FF to enable/disable call redirection. It involved some parsing for the SESSION ID and a "tid" and then filling them in wherever they were desired.
The biggest issue I then had was loading/parsing the recording which took considerable time as the PERL module "Archive::HAR" wanted the data as a string (5MB each!). I added some "print" statements to dump the method (GET/POST), URL, header, and, in the case of a POST, the postData to a file which I now am able to read sequentially.
It still needs some time to act but that's due to the router being somewhat slow.
But... anyway .. just typing "uml an" to enable redirection ("Umleitung" in German) and "uml aus" to disable it beats clicking my way through the GUI, if only I can just start the command and leave the house.