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How to show real time throughput of interface?
Question: How to show real time throughput of interface by CLI for H series Answer: usgflexH> show interface throughput name {Interface Name} For example: usgflexH> show interface throughput name eth0 IFNAME IN pkt/s (IN bit/s) OUT pkt/s (OUT bit/s) eth0 16.0 (16.0K) 1.0 (1.6K) eth0 44.0 (85.6K) 20.0 (56.1K) eth0 113.5…
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Why can't I edit the interface name on the USG Flex H models in the Web-GUI? How can I resolve this?
Question : Why can't I edit the interface name on the USG Flex H models in the Web-GUI? How can I resolve this? Answer : The H series model doesn't support users changing the interface name directly in the Web-GUI due to firmware platform design limitations. The only way to do this is by removing the interface and creating…
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How to Resolve USG FLEX H Offline Issue in Nebula
If your USG FLEX H is showing offline in the Nebula portal, Please check the Nebula status is enabled usgflex200h> edit runnning usgflex200h running config# show config nebula enabled enabled true If false , please change to true usgflex200h running config# nebula enabled true usgflex200h running config# commit
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How to Add a Second IP to an Interface on Zyxel Devices via CLI?
Question: Is it possible to add a second IP to the same port on Zyxel devices? Answer: While adding a second IP to the same port is not currently supported in the Zyxel web GUI, you can achieve this through the Command Line Interface (CLI). Here is how you can do it: * Open the CLI on your Zyxel device. * Run the following…
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How to shut down the USG Flex H models via a CLI command?
Question : How to shut down the USG Flex H models via a CLI command? Answer : Please issue the CLI command "cmd power off" to shut down the USG Flex model. As shown in below: Once the CLI command is executed successfully, please wait a moment until the LED status turns off, then you can remove the power cable.
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How to disable and enable the ethernet port via CLI commands on USG Flex H models?
Scenario : The user may need to use CLI commands to disable and enable the ethernet port for troubleshooting or maintenance purposes. This article will guide you on how to execute it. Answer : Please refer to the following CLI commands to disable and enable the ethernet port ge3 of the USG Flex 700H. Disable the ge3 port:…
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How to show the system logs by CLI?
Question: How to show the system logs by CLI in H series? Answer: usgflex500h> show log The diaginfo also have this output message
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How to find the crash logs by CLI
Question: How to find the crash logs by CLI in H series ? Answer: usgflex500h> cmd debug system disklog filter last The diaginfo also have this output message
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How to show CPU usage with H series by CLI
Question: How to show CPU usage with H series by CLI Answer: usgflex500h> show cpu status usgflex500h> show cpu ps
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How to show memory usage with H series by CLI
Question: How to show memory usage with H series by CLI Answer: usgflex500h> show mem status usgflex500h> show mem ps
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How to show process usage with H series by CLI
Question: How to show process usage with H series by CLI Answer: usgflex500h running config# cmd debug system ps
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How to restart the call home process
Scenario: You noticed that Nebula shows the device is disconnected even though the network is normal. This could be due to some reasons causing the call home to fail. Workaround: 1)log in by SSH and perfom the following CLI. usgflex200h> cmd debug nebula callhome restart And please contact Zyxel support to investigate the…
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How to change the WAN interface from static IP to DHCP in the serial console?
Question How to change the WAN interface from static IP to DHCP in the serial console? Answer Refer to the CLI below to modify the firewall WAN interface from static IP to DHCP IP: usgflex100h> edit running usgflex100h running config# vrf main interface ethernet ge1 usgflex100h running ethernet ge1# del ipv4 address…
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How to reset the configuration to system default in debug mode in the H series?
Question I am unable to log in to the device via the serial console, and pressing the reset button is not working. How can I reset the configuration to system default in debug mode in the H series? Answer Press any key to enter debug mode when the device is rebooting. Type atkz -b. Type atgo to continue. Press Ctrl + D to…
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How to check the CPU temperature via CLI in USG Flex H series models?
Question: Users may wish to check the CPU temperature via CLI for troubleshooting purposes. This article will guide you on how to check it. Answer: Please use the CLI "cmd cpu-temperature" to check it, as shown below: usgflex500h> cmd cpu-temperature cpu-temperature info "43 Degrees Celsius"
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How to reset password ?
1)Rebooting Firewall and enter debug mdoe. 2) USG FLEX 100HP> atkz -g USG FLEX 100HP> atgo -f 3) Now the admin password will be reset, and the settings will be retained
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How to enable console log level 8 on USG FLEX H?
On console, enter the command to change debug level. usgflex500h> cmd debug kernel console-level 8 OK. Check the debug level. usgflex500h> cmd debug kernel console-level show kernel console-level: 8
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Why the Device Registration Status shows "Incomplete"?
Question : When the user navigates to the GUI path: Licensing > Licenses, they may notice the Device Registration Status shows "Incomplete." Why? Answer : "Incomplete" means the device is currently checking its Nebula organization and site status with Nebula. If it doesn't receive a response from Nebula, the registration…
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USG FLEX H Series - Configuration File
USG FLEX H Series - Configuration File Overview Managing configuration files is crucial for the effective operation and maintenance of the USG FLEX H Series firewalls. This guide provides a detailed explanation of how the firewall handles configuration files, error management, and new enhancements introduced in version…
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Why the USG Flex H model display offline on the Nebula and how to resolve it?
Question : Users may encounter a situation where the USG Flex H model displays as offline on Nebula, as shown below: This article will guide you on how to resolve it. Answer : The possible reason is a DNS resolution issue and the service port 4335 being blocked in the user's internet environment. This occurs because the…