Why does the error message 'err: firmware incompatible' appear when updating the firmware?
Zyxel_Jeff
Posts: 1,286 
Zyxel Employee
Zyxel Employee
in Maintenance
Question :
Why does the error message 'err: firmware incompatible' appear when updating the firmware?
Answer :
The possible reason is that the user uploaded the wrong firmware bin file. Please ensure the firmware bin file to be updated is correct.
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