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How to restart HTTP server on H series
Symptom: If you can't load WebGUI correctly. you can try to restart http process To Do: usgflex200h> cmd http-server restart OK.
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How to check the DHCP server process on H series?
Symptom: Clients cannot obtain IP address from DHCP server, And you have check clients sent DHCP discover but no reply. To Check: 1)Check the process is up by CLI, It will look like this with Interface.lease 2)Disable/Enable DHCP settings again to force process restart And contact zyxel support to find the root cause.
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How to check the ports associated with an interface on USG FLEX H using CLI?
Question: How to check the ports associated with an interface on USG FLEX H using CLI? Answer: usgflex200h> show config vrf main interface ethernet <interface_name>
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How to check HTTP and HTTPS settings on USG FLEX H using CLI?
Question: How to check HTTP and HTTPS settings on USG FLEX H using CLI? Answer: usgflex200h> show config vrf main http-server
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How to unlock the user who has been locked out due to multiple login failures on USG FLEX H?
Question: How to unlock the user who has been locked out due to multiple login failures on USG FLEX H? Answer: Step 1. Display lockout users usgflex200h> show lockout-users show-lockout-users lockout-list 10.214.36.17 username test1 remain-time 1724 .. .. Step 2. Unlock user usgflex200h> edit running usgflex200h running…
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Why can't I receive the VPN Verification Code by Email when using Two-Factor Authentication?
Question: Why can't I receive the VPN Verification Code by Email when using Two-Factor Authentication? Answer: On USG FLEX H, the only supported method for delivering authorization links for 2FA is Google Authenticator. Please follow these steps: 1. Set up Google Authenticator on your device. 2. Configure the VPN to use…
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How to display details about all active sessions on USG FLEX H using CLI?
Question: How to display details about all active sessions on USG FLEX H using CLI? Answer: usgflex200h> show conntracks | no-pager
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How to display all active sessions grouped by service or protocol on USG FLEX H using CLI?
Question: How to display all active sessions (forwarding traffic) grouped by service or protocol on USG FLEX H using CLI? Answer: usgflex200h> show conn summary service show-conn-summary ok conn 1 service HTTPS rx_bytes 27301881 tx_bytes 878989 session_count 37 .. conn 2 service Any-TCP rx_bytes 9571 tx_bytes 2979…
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How to display details about a source IP address’s sessions on USG FLEX H using CLI?
Question: How to display details about a source IP address’s sessions on USG FLEX H using CLI? Answer: usgflex200h> show conn filter source ip 192.168.168.101 | no-pager
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How to regenerate the default certificate of USG FLEX H device?
Question: How to regenerate the default certificate of USG FLEX H device using CLI? Answer: usgflex200h> cmd debug _certManager regenerate default
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USG FLEX H Series - Why I cannot use VoWiFi?
Please check: Do you block these service ports in the security policy? UDP 500, UDP 4500, and UDP 16384 - 49327. If yes, please allow these ports and check if VoWiFi is available. Do you enable ALG service? If yes, please disable it and check if VoWiFi is available. Is there any blocking log? If you still have a problem,…
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USG FLEX H Series - Which service ports should I open for VoWiFi?
Please allow UDP 500, and UDP 4500 for Wi-Fi calling/VoWiFi. If you are using iPhone, please also allow UDP 16384 - 49327 for RTP.
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USG FLEX H Series - Can USG FLEX H Series change the PoE power-up mode?
No, it cannot change the PoE power-up mode. Actually, you don't need to change the power-up mode since USG FLEX H Series will detect the PD's PoE standard to delivering power.
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USG FLEX H Series - Can WBE660S be powered up by USG FLEX H Series?
It is not recommended to use the USG FLEX H Series to power up the WBE660S as the WBE660S requires 802.3 BT for optimal performance, while the USG FLEX H Series only supports up to 802.3 AT. Please add a PoE switch or use a USB type-C cable to power up the WBE660S.
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USG FLEX H Series - How much PoE power can USG FLEX H Series provide?
All USG FLEX H Series models have the same PoE power budget “30 W”.
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USG FLEX H Series - What PoE standard does USG FLEX H Series support?
USG FLEX H Series supports 802.3AF & 802.3AT.
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On the Firewall USG FLEX 200H, there should be 2 ports with 2.5Gbps. Which ports are they?
Question: On the Firewall USG FLEX 200H, there should be 2 ports with 2.5Gbps. Which ports are they? Answer: There are 4 models in the USG FLEX H series that support 2.5Gbps and more. This table displays a summary of port information.
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USG FLEX H Series - Firmware Upgrade Memory Check
The latest uOS update (version 1.21) introduces a firmware upgrade memory check to ensure that devices have sufficient memory available before performing a firmware upgrade. This enhancement aims to prevent upgrade failures due to insufficient memory, especially for devices with limited system memory, such as the USG FLEX…
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USG FLEX H Series - Firmware Management Enhancement
The latest uOS update brings significant enhancements to firmware management, providing administrators with more control and flexibility. Key improvements include the ability to select the partition for booting, manual and cloud firmware uploads, and options for auto-reboot during auto-updates. New Enhancements Partition…
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USG FLEX H Series - New Algorithm Kyber768 Supported
The latest uOS update introduces support for the Kyber768 algorithm, which is gaining traction due to its adoption by major browsers like Google Chrome and Microsoft Edge. However, this new algorithm has also introduced an unexpected issue related to content filtering. Background With the adoption of Kyber768, browsers…
