Why can't I receive the VPN Verification Code by Email when using Two-Factor Authentication?
Options
Zyxel_Emily
Posts: 1,492
Zyxel Employee
Zyxel Employee
Question:
Why can't I receive the VPN Verification Code by Email when using Two-Factor Authentication?
Answer:
On USG FLEX H, the only supported method for delivering authorization links for 2FA is Google Authenticator.

Please follow these steps:
1. Set up Google Authenticator on your device.
2. Configure the VPN to use Google Authentication for Two-factor authentication.
This setup will ensure that you receive the verification codes necessary to access the VPN.

Tagged:
0
Categories
- All Categories
- 442 Beta Program
- 3K Nebula
- 232 Nebula Ideas
- 132 Nebula Status and Incidents
- 6.7K Security
- 691 USG FLEX H Series
- 365 Security Ideas
- 1.8K Switch
- 87 Switch Ideas
- 1.4K Wireless
- 56 Wireless Ideas
- 7.1K Consumer Product
- 312 Service & License
- 505 News and Release
- 97 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 5.1K FAQ
- 34 Documents
- 89 About Community
- 112 Security Highlight