BrandSafway  Freshman Member

Hi Selberg, im in the process of updating some of our NR7101 to the latest version and noticed the same issue. What was the command you run to reset it via shell on the router?

I would also like to know if there is a solution in such a case? We have mulitple Zyxel at our industry sites and some times get decommissioned where the label which was removed from the router and placed on the POE-Adapter is missing or the whole POE-Adapter goes missing. How do we gain the router password after a factory…

Its probably an issue with their database for the lookup of the serial numbers. Try contacting them directly via E-Mail support@zyxel.eu

there seems to be a new version going around in austria. V1.00(ABUV.8)b2_E0. anyone have any information? the V1.00(ABUV.7)C0 is pretty unstable and useless.

i agree. i had to downgrade to V1.00(ABUV.6)C0. it seems to be the most stable version currently available for the NR7101. no restart/reboots required for multiple weeks.

most of the issues i have come across with are not with the Zyxel device but actually with the cell connected to. i have 12 devices running for enterprise sites.

@SELBERG you mentioned that you have the issue that you can't login at some point to the interface despite the username and password being correct. i had the exact same issue yesterday evening. been testing the latest version since sunday with a daily reboot at 2am. this morning i noticed i have no wan link and suspected…

this change is kinda dump... its should not be the vendors task to fix lack of knowledge on user side.we use these zyxel's NR7101 in an enterprise enviroment and the advantage of listing all PCI's and the providers is of advantage, as with such a scan we can see what providers are available and in alot of cases better and…

I'm confused wasn't "V1.00(ABUC.7)C0" the latest version released with 6xCA support?

I was actually on site the other day and was able to confirm that the LAN connection on the router was showing 1000M/Full. We did another test with the employee's iPhone. It easily reached 500mbit next to the Zyxel. I suspect either ISP QOS based on IMEI or carrier aggregation on the iPhone.

Hi, seems like no one is trying to help. Lets see if i can give soint tips. I had similar issues.Not exactly the same. As soon as i would cross a specific threshold i would not get a data throughput, despite being connected to the cell, i suspected the Zyxel. I made sure to exclude a router problem by using a Digi-EX50 and…

I noticed when you upgrade to the newer modul firmware without a sim inserted you will have the blank space showing on newer device firmware versions than 05. Once you have a sim inserted it will show up. But it shows the version without SIM inserted with device version 05.

You have it set to router mode. Most people have set it for ip-passthrough mode. Have you tried if that works for you?

let me know when you have uploaded it. i would like to have a test run. i have a spare Zyxel which i can use for testing.

Hi Selberg. I never run the upgrades with a SIM. As i believe that the issue with the "changing network" can lead to a bricked Zyxel during a flash. Whats the proper way to receive support from Zyxel is there a email address for RMA request? Is there a way to get into the shell and run the upgrade via the shell?