Casey

um, perhaps there have been too many messages the problem is that YES the MAC address and the serial number do not match the web UI. I do not have a 1900. There is not one in my home. I have the 1920. I did a factory reset. I am accessing the 1920 via the IP 192.168.1.1 That is the procedure after a factory reset. the 1920…

and finally, @Zyxel_Melen the sticker on the bottom any thoughts?

…here we are. I'm going to be able to unrack in about an hour.

thanks @JS87. I find this most curious. since I was wedging my phone between two racked boxes it's no surprise how marginal the photos are. I'm going to re-reack after lunch, putting in a temp switch. I may take a movie and upload it somewhere to illustrate that I'm really not kidding about this situation. it would be…

this won't do, but I was able to squeeze a phone in htere and blind-shoot. I'll provide a better one after de-racking

I've been removing cables; I will have to find a quiet time to unrack this puppy. it's still routing as if it's a 48, but w/out access to the proper management UI

next the rack. after this I'll have to unrack this to get to the stickers on the bottom.

I'll have to do this in a sequence. first the screen shot.

The serial number on the GS1920's label is SCXXXXXXXBC the web ui shows S10XXXXXXX71 There is no other Zyxel box on this small network