Factory Reset of GS1920-48 results in GS1900-HP firmware load.
While working with a finicky cMP Link Aggregation problem I noticed some ports were dropping. A restart didn't fix the problem, so I did a factory reset using the side button.
After the reset I navigated to 192.168.1.1 and LO! I now have downgraded my CS1920-48 to a GS1900-HP.
This I have rebooted and reset a number of times, and have tried to upload the last most recent firmware for the 1920. No go; it's stubbornly sticking to the GS1900-HP web ui.
How do I proceed to recover from this?
edit: FWIW I can no longer access this webUI via firefox as this firmware is using really old encryption standards.
All Replies
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The serial number on the GS1920's label is SCXXXXXXXBC
the web ui shows S10XXXXXXX71
There is no other Zyxel box on this small network
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Hi @Casey,
Could you provide the device photo (front panel and stickers) and the web GUI status page screenshot for me to verify?
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I'll have to do this in a sequence. first the screen shot.
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next the rack. after this I'll have to unrack this to get to the stickers on the bottom.
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I've been removing cables; I will have to find a quiet time to unrack this puppy. it's still routing as if it's a 48, but w/out access to the proper management UI
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this won't do, but I was able to squeeze a phone in htere and blind-shoot.
I'll provide a better one after de-racking
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Its not SCXXXXXXXBC. It is 5CXXXXXXXBC and matches the MAC-Address range of the switch in your screenshots from the WebGUI.
The serialnumber is very blurry. It is the label over the MAC-addresses. The beginning matches with your WebGUI screenshot: S14…
Found your thread on reddit and hope you find answers because thats very interesting!
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thanks @JS87. I find this most curious. since I was wedging my phone between two racked boxes it's no surprise how marginal the photos are. I'm going to re-reack after lunch, putting in a temp switch.
I may take a movie and upload it somewhere to illustrate that I'm really not kidding about this situation.
it would be weird if this were base-level fall-back firmware.
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…here we are. I'm going to be able to unrack in about an hour.
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and finally, @Zyxel_Melen the sticker on the bottom
any thoughts?
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