Internetheavyuser  Ally Member

Can you screen shot the interface grouping page? Did you set it yourself or it comes by default? What is your FW version? Can you do reset to default to check?

Can you do the trace route to the device's WAN IP? To check whether it is able to reach the WAN IP of device.

Did you open the Remote management in WAN interface?

What kind of device do you use? Do you have trouble in connecting to Nebula cloud service? Can you screen shot the error message?

Did the Google WiFi AP get the IP from LTE7490-M904? EX: 192.168.1.X "I then tried to connect my MacBook to the internet using the LAN cable with a RJ45 to USB-C adapter but id doesn't work as well. " I saw you can log in GUI of LTE7490 means MacBook is able to connect to LTE7490. Can you try to ping from MacBook? EX: ping…

Do you have any issue using EG18EAPAR01A08M4G? Sometimes the newer module FW did not mean the better.

I dont think NR5101 can use the command to do it because there are different products than Zywall/USG.

You can directly upgrade to the latest FW. The latest FW for LTE5388-M804 is V1.00(ABSQ.4)C0

If you already have the antenna, why dont you just try it ? (remember to switch the antenna to EXT.)What kind of problem do you concern? Or to be safy, you can just use internal antenna of the machine. poynting xpol 1 4G cover the frequency range for 790 - 960 MHz, 1.6dBi; 1710 - 2700 MHz, 4dBi poynting XPOL-2-5G cover the…

How you flashed it wrong?????? Can you show me the steps ? Can you log in GUI now?

Thanks for sharing the information.

I think you can check the connection step by step. Is LTE7480-M804 able to connect to the internet ? If LTE7480-M804 in routing mode? Is your laptop able to connect to the internet through LTE7480? Can you measurement device ping 192.168.1.1? Is you measurement device able to use trace route to 192.168.1.1? Knowing the…

Choose routing mode and link POE LAN side to a switch. What did you do ?

I think it is possible. But I dont know the exact command. You can use telnet to login and periodically use command to know the connection status. If it disconnect, then sent out the command to reboot.

Your device is not able to register in https://portal.myzyxel.com/ It can only be register in https://support.zyxel.eu/hc/en-us If you have questions, you can use https://support.zyxel.eu/hc/en-us to search your answer.