Zyxel_Eric  Zyxel Employee

Comments

  • I don't understand what you mean, can you describe more detail of your question? If you unplug the power of Multy U overnight, it will be off, and it is no possible that it will reconnect or reboot without the power.
  • Dear Sir, Multy cannot set a schedule for wifi. I don't have plan for this feature in the future. I will recommend Armor Z2(NBG6817), it can provide you the feature that you need. https://www.zyxel.com/products_services/armor_z2.shtml?t=p Best Regards, Eric
  • Dear Sir, Multy only supports App management. it does not have a web interface for management. Multy also doesn't support content filter fro you to block a certain website or App. If you would like to create filter rules for your end devices, we will suggest you USG products. Please refer to the link for USG products.…
  • Dear Sir, 1. How do you connect your devices? Please provide your network topology. 2. Do you mean that you have Ethernet adapters for two Chromecasts, and regular Chromecasts are connected with wifi? 3. What is the problem with the regular Chromecast and the printers? Is the printer also connected with wifi? Best Regards,…
  • Dear Sir, Please refer to the KB link of Why does my Multy LAN IP switch to 10.0.0.1? https://kb.zyxel.com/KB/searchArticle!viewDetail.action?articleOid=018001&lang=EN The DNS setting on Multy App is for the public DNS server, do not set a DNS server in the Multy Local Network.If user set the customize DNS with…
  • Dear Sir, 1. You can check the Ethernet connection status from Multy App, it can provide the information about 1G and 100M connection on your Multy. Can you provide the screenshot of the page? https://kb.zyxel.com/KB/searchArticle!viewDetail.action?articleOid=017637&lang=EN 2. Please connect a PC to the LAN of Multy, and…
  • Dear Sir, Sorry for the inconvenience. We have contacted you via private message, please check your message box for further assistance. Best Regards, Eric 
  • Dear Sir, We don't have plan to add VPN feature on Armor Z2. However, we are working on a new Home Router which supports openVPN, we plan to release it this year. Please follow our official website for latest information. https://www.zyxel.com/homepage.shtml Best Regards, Eric
  • Dear Sir, Sorry for the inconvenience. We have fixed this issue. Please login Multy App with your facebook account again, it should be work now. Best Regards, Eric
  • Dear Sir, Thanks for the feature request. I have moved this post to Ideas Discussions.
  • Dear Sir, WPA2-Personal(AES) is used as the default security type in the Multy X, and it cannot be modified. https://homeforum.zyxel.com/discussion/166/what-type-of-wifi-security-does-multy-x-use#latest I have moved this post to Ideas Discussions. Best Regards, Eric
  • Dear Sir, We don't have plan for this feature in Multy X. Your understanding will be appreciated. Best Regards, Eric
  • Dear Sir, 1. Please provide your Network Topology. 2. How do you check the speed rate on the Multy? 3. Seems your device is limited to 100M link rate. Please check the link rate of your PC when it connects to the LAN port of Multy. is it Best Regards, Eric
  • Hi @Snarl, Multy will connect to the closest signal when it detects the backhaul signal from other Multys. When the current backhaul connection drop, it will automatically connect to another backhaul signal if there is one, and rebuild the backhaul connection. The backhaul connection will keep the same uplink Multy unless…
  • Dear Sir, Multy Mini is a dual-band AP, the 5G band will have to provide the connection to uplink which is the backhaul connection, and the downlink, the wireless clients. The throughput on those wireless clients that connected to the Multy Mini may only get half of the throughput from the Multy X. With two Multy X, due to…
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