Zyxel_Jerry  Zyxel Employee

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Zyxel_Jerry
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  • Hi @chdavid 我們已經有請專人與您聯繫
  • Hi @Ninnifer Here is the steps to check the current status on the NAS. 1. Make sure is there any disk in the NAS, as we put the disk into NAS and create the volume, system will auto installl the"myZyXELcloud-Agent" package, if the internet is able to access NAS, it will sync to the server. 2. Confirm whether the device has…
  • Hi @Lomprayah Thanks for the feedback. As I mentioned Multy M1 support WiFi6, Open VPN, WPS, and web GUI to control the device. I would say you can consider your requirement if you need wifi 6 features.
  • Hi
@Lomprayah Anders, 

 

Multy
M1 support WiFi6, Open VPN, WPS, and web GUI to control the device. 

If there is any feature you need on Multy M1,
you can consider to buy a package. 

Here
are the spec of Multy X and Multy M1 

Multy
M1…
  • Hi @Alex__ Thanks for your valuable suggestion. We'll evaluate the feature.
  • Hi @D_K_2022 The cloud user account bind with admin account, disable the admin and cloud user right for the folder, then the cloud user cannot access the folder.But if only disable the cloud user right. The cloud user will follow admin right.
  • Hi @Fksahin Welcome to Zyxel Community. I think we need more symptom description to analyze the case and figure out the root cause. What is your model and version of your mobile? What are your file extension of your photo? Could you share the information with us? If possible, could you record a video related to your issue.…
  • Hi @Quinn722 Welcome to Zyxel Community. I think we need more symptom description to analyze the case and figure out the root cause. 1. Is there any other power adapter in the scenario? If so, please remove other power adapter and check it again. 2. Does the symptom occur always or randomly? What’s the color of three LED…
  • Hi @chdavid 歡迎來到Zyxel Community! 很抱歉造成您的不便, 為了釐清問題點,請您幫忙回覆以下問題 1.12/11號您碰到問題後,請問您說的reset 無作用是什麼意思? 是指戳了reset按紐後,設備燈號還是呈現紅燈嗎?還是設備reset過後,有正常安裝但安裝完成後設備還是亮紅燈? 紅燈表示設備目前沒有辦法連上外網,若嘗試插拔WAN 端網路線後,網路連線以及燈號有恢復嗎? 2. 1/6號拿到新品,設備安裝完成後,過了兩天亮紅燈 2-a. 亮紅燈時若嘗試插拔WAN 端網路線後,燈號會恢復成紫色燈號嗎? 2-b.請問您WAN端網路是用PPPOE的方式還是使用IPoE?…
  • Hi @MalteBjorholm What is the LED light on the Main Multy and extender node, are they all LED red? How do you install the Multy device? Please follow below article to install Multly device. https://community.zyxel.com/en/discussion/8677/multy-devices-reset-when-certification-authority-expired Have you registered an account…
  • Hi @Fyzysh 

To
avoid the remote code execution vulnerability, the password doesn't accept
special characters. 

The SSH is default disabled on the Armor G5, there is no button to enable it.
  • Hi @gnivat Thanks for the feedback, we’ll have an enhancement on this. 

  • Hi @gnivat Thanks for your valuable suggestion. We will take your suggestion
into our future deployment consideration. To check the device IP address in Bridge mode, you can check the IP address on Zyxel armor APP or check the DHCP table on the above router.
  • Hi @Aymen_malik You can set up Automatic (DHCP) option on IP and DNS settings on wifi and network interface. And try with incognito mode to open the browser.
  • Hi @Hebo Thanks for your suggestion. We'll evaluate the feature.
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