Multy M1

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Broesel3
Broesel3 Posts: 1
edited June 2024 in Multy WiFi System

Hello all, my Satelite always disconnects. And randomly no internet connection.

I already have tried to reset all satellites and Master, logged out of the account and reinstalled the app on the iPhone and set up all master and satellite new but with no success.

@gmx.at_device.zip
@gmx.at.zip

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,406 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Broesel3

    I can help to roll back to the previous firmware, could you help to provide us the remote access to the laptop which is connected under the Multy M1?
    You can private message us for details information.

  • Chico
    Chico Posts: 1
    First Comment

    Hello,

    I have a same problem! Please tell me how to back to the previous firmware!

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,406 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Chico

    I can help to roll back to the previous firmware, could you help to provide us the remote access to the laptop which is connected under the Multy M1?

    I have private message you, please check you message box.

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