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Update for Multy App Android Version :Fix unreachable to server issue.
Dear Multy App Users, We wanted to inform you about an issue that has been affecting users of the Android version of the Multy App. Some users have reported difficulty connecting to the server, and we understand the inconvenience this has caused. Our team has been actively working on resolving this issue, and we are…
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Assistance Needed with Multy U WSR30 AC2100 Devices
Dear Zyxel Support, I have a Multy U system consisting of 3 devices: 3 × Multy U WSR30 AC2100 However, I am unable to configure them using the latest version of the app from Google Play Store, as it keeps failing/interrupting. I also cannot access the device via its IP address (192.168.212.5). Using Telnet, I can retrieve…
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Site/Network lost by Android app
Hi - while my network/site (or whatever this is called, can't see that right now) has been working for a LONG time and continues to work at the present time, the multy app has just lost it a few minutes ago. When I started the app, my devices where shown for a second or so, and then they disappeared. The messages presented…
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The app wont connect to network
Hi After reset and starting all over again my Multy U app stays in the mode “connecting to network”. The unit does create a network, but the app on my iphone does not connect. Then i can not add other Multys. I tried different IOS and iphones. Same result. They are wsr30. Please help.
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ZYXEL WSR30
Hello, I bought 3 Zyxel MULTY U WSR30 devices to extend my Wi-Fi network. From the very beginning, I have had a problem with the Mylti app, which stops the installation of the device at the end and shows that it is disconnected when I try to run it, even though the WSR30 created a network on the main unit. I was not able…
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Multy X WSQ50 Firmware
Hi, I have 2 multy x and they do not respond to the app. They need new firmware. Where can I find it?
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Virgin Media Hub 3.0 vs Zyxel Multy X
Hi, I have 2 Multy X's, and a Mini in my mesh network. One Multy X is connected to a Virgin Media Hub 3.0 which has Modem Mode enabled. I pay for the VM 500mbps package. In non Modem Mode I'm seeing at least 350mbps+ wirelessly. As soon as I switch to Modem Mode, and connect devices to the Multy X mesh network, the most…
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Multy M1 hijacks DNS in bridge mode
I'm using the Multy M1 in bridge mode, behind my main router (192.168.0.1), which handles DHCP. My router is configured to hand out these DNS servers via DHCP: 192.168.0.100 (Pi-hole) 1.1.1.1 (Cloudflare) When I connect to my router’s Wi-Fi, clients receive the correct DNS servers. When I connect to the Multy M1’s Wi-Fi…
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Issues with Multy X
I've had 2 Multy X units that have been running smoothly for years. Bridge/Node stopped working recently, either flashing white > or blue >. Went to troubleshoot via app and my account had been removed/deleted. Had to sign up again and create a new network even though I could still see network running off Multy. Have gone…
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Multy X setup issues via iOS App
Hey, Judy helped some other peaple by sending them the latest firmware and instructions. I also stuck on setting app my Multy X devices. Thank you for helping me out. - The V2.20(ABKJ.8)C0 firmware version and update instructions have been sent to your community inbox via private message. Please check your inbox to access…
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Can’t add devices
Hello!I bought a three pack of Multy U's and it just doesn’t work. I can install and get the first multy to work without any issues. After that i try to add more devices and the bluetooth connection fails. After all of this the app says that im disconnected from my multy, even tho the wifi works. I have to start the whole…
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Multy U cannot add multiple units
Hey! This is my cry out for help. Any of the support forms dont work and i cannot get in touch of support any other way. I think this is not the way thing should be. The EU support page doesent even give me a from to fill out and the app tries to forward the text as a txt file to somewhere on my OWN phone. I bought a three…
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New firmware for Multy M1
Hello Maybe somebody could know when the newest firmware would be available? We can find this document, so maybe you know the release date for public? Thanks!
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Multy x
DEar sir, I have 3 multy x and they do not respond to the app. They need new firmware. Where can I find it?
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Multy X Setup Issues
Hi, As many others on this forum, I am having issues accessing multiple sites that have Multy X (WSQ50) units installed. The app loads indefinitely with "connecting" at the top. If I reset the Multy X and go through the setup process, I can create a WiFi network and the Multy x functions as a router, however the setup…
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Problem installing units to app
I have the same issue as described by several others, regarding using the app to install/reboot. The installation keeps getting interrupted by failure to connect to Bluetooth. The WiFi still manages to work, but very poorly, and seems unable to connect the second mesh unit to the main to strengthen the signal. The app…
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Multy X (WSQ50) Firmware
Hi, What is the latest firmware version for the Multy X? In the Multy X app, I see V2.20(ABKJ.4)C0 which it states is the latest version. But in some posts here, they mention later versions of the firmware. If there is a later version, how do I get the latest version. usually my Multy X (Android 11) app would detect a new…
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WSR30 V1.00(ABMY.10)C0 update resulted in weak connection to the master Multy U
Hi Just updated the Multy U network I have to the latest firmware. However after the update the connection of the 2 Multy U to the primary Multy U is weak, whereas before the connection everything was running fine. The Multy U have not changed position. #Multy_Apr_2020
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Trying to setup Multy Plus using WebGUI - unable to access myZyxelCloud
I have Multy Plus WSQ60 Wifi Router. I am trying to setup the router via the Web GUI. The router was previously used by someone else, so I reset it before starting the setup process. The setup goes smoothly until I have to access the myZyxelCloud, which does not work. When I click "Next" to access the cloud, the GUI tries…
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Problem with Multy app for mykt X
When installing the first Multy X device the app failed at connecting to network. The wifi got created and i can Connect to it, but the app gets stuck on connecting, so i cant add device 2
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External Guest Checkbox in Multy WiFi Settings
Hello, Does anyone know exactly what the External Guest checkbox in the WiFi settings in the Multy app does? I suppose the tick could prevent devices connected to the Guest Wifi from communicating with each other. And unticking would make this communication possible; I also found information somewhere that unchecking the…
