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Update for Multy App Android Version :Fix unreachable to server issue.
Dear Multy App Users, We wanted to inform you about an issue that has been affecting users of the Android version of the Multy App. Some users have reported difficulty connecting to the server, and we understand the inconvenience this has caused. Our team has been actively working on resolving this issue, and we are…
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New firmware for Multy M1
Hello Maybe somebody could know when the newest firmware would be available? We can find this document, so maybe you know the release date for public? https://device.report/m/eb406ce9bd5e71061cf6450cbe370af9274653b1144cd9f37f199fcde176d135.pdf Thanks!
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Multy M1 Problem after firmware update
I have 3 Multy M1 in my house and after the last firmware update they became completely useless! About a month ago, i installed firmware version V1.00(ABZF.7)C0 and after that every few minutes most of my devices are disconnected from wifi… Is there any way to install the previous firmware or a newer version in order to…
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Assistance Needed with Multy U WSR30 AC2100 Devices
Dear Zyxel Support, I have a Multy U system consisting of 3 devices: 3 × Multy U WSR30 AC2100 However, I am unable to configure them using the latest version of the app from Google Play Store, as it keeps failing/interrupting. I also cannot access the device via its IP address (192.168.212.5). Using Telnet, I can retrieve…
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ZYXEL WSR30
Hello, I bought 3 Zyxel MULTY U WSR30 devices to extend my Wi-Fi network. From the very beginning, I have had a problem with the Mylti app, which stops the installation of the device at the end and shows that it is disconnected when I try to run it, even though the WSR30 created a network on the main unit. I was not able…
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Multy X WSQ50 Firmware
Hi, I have issues with setting up my Multy Xs and it seems that the firmware update might do the trick. Can someone please send it along with the how-to-guide to me? Thanks!
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Server temporarily out of operation?
My network is based on 1 WSQ60 in bridge more, another WSQ60 and a WSQ20. For a little while now, my Multy can't connect to the server any more. It's still working fine, though, I just can't make any changes at this time. When I enter one of the remaining available menu options (such as "add Multy"), it doesn't show any…
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Multy X WSQ50
Hello, after resetting the Multy X WSQ50, it could no longer be reconfigured. Does anyone know how to restore it?
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Multy X WSQ50 latest firmware
Hello, I'm having problem setting up Multy X through the app on Android. Will You be so kind and provide link to the latest firmware and instructions as it seems to be the solution that helped others. thank You
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How do I change the Zyxel Multy admin email address?
Since Zyxel support is not available, I thought I would seek help here.
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Multy X Setup Issues
As many others on this forum, I am having issues accessing multiple sites that have Multy X (WSQ50) units installed. The app loads indefinitely with "connecting" at the top. If I reset the Multy X and go through the setup process, I can create a WiFi network and the Multy x functions as a router, however the setup…
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Multy X setup issues via iOS App
Hey, Judy helped some other peaple by sending them the latest firmware and instructions. I also stuck on setting app my Multy X devices. Thank you for helping me out. - The V2.20(ABKJ.8)C0 firmware version and update instructions have been sent to your community inbox via private message. Please check your inbox to access…
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Problem installing units to app
I have the same issue as described by several others, regarding using the app to install/reboot. The installation keeps getting interrupted by failure to connect to Bluetooth. The WiFi still manages to work, but very poorly, and seems unable to connect the second mesh unit to the main to strengthen the signal. The app…
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Multy X Setup Issues
Hi, As many others on this forum, I am having issues accessing multiple sites that have Multy X (WSQ50) units installed. The app loads indefinitely with "connecting" at the top. If I reset the Multy X and go through the setup process, I can create a WiFi network and the Multy x functions as a router, however the setup…
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Multy X firmqare
Hi Please send me latest firmware version and update instructions for Multy X because i have a problem between my Multy X and Multy Apps
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Multy X WSQ50 latest firmware
Hello, I'm having problem setting up Multy X through the app on iPhone. Will You be so kind and provide link to the latest firmware and instructions as it seems to be the solution that helped others. thank You
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WSQ50 firmware
Hello community, as many others here I also have problems setting Multy X through the app on iPhone. Can I get link to the latest firmware version and instructions. thank You
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Zyxel Multy M1 frequently turning red and stops working
Hello, at home I have a system of 1 primary Multy and 4 Satellites. Usually every week I have to restart 2-3 of them because they turned red and stopped working. This is not how I expected the product to be. Can anyone help here? Products probably out of warranty. Purchase date 2 years ago now. Thank you!
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I need the latest firmware and install instructions for WSQ50
Im having the same issue as others - the Multy app refuses to connect to the router, which I think is affecting my ability to add additional Multy X units. Please can you send me the latest firmware for the WSQ50 and install instructions?
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Multy X WSQ50 Firmware
Hi, I have 2 multy x and they do not respond to the app. They need new firmware. Where can I find it?
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How is Multy Plus (WSQ60) different from Multy X(WSQ50)?
Additional space-saving installation and flexibility Multy Plus includes
flexible placement options for business environments including: desktop,
wall-mount, ceiling-mount, T-bar. Guest
WiFi Hotspot with Captive Portal Customizable
web captive portal with traffic separation via web browser management.
Provide your…