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Update for Multy App Android Version :Fix unreachable to server issue.
Dear Multy App Users, We wanted to inform you about an issue that has been affecting users of the Android version of the Multy App. Some users have reported difficulty connecting to the server, and we understand the inconvenience this has caused. Our team has been actively working on resolving this issue, and we are…
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Multy X Setup Issues
As many others on this forum, I am having issues accessing multiple sites that have Multy X (WSQ50) units installed. The app loads indefinitely with "connecting" at the top. If I reset the Multy X and go through the setup process, I can create a WiFi network and the Multy x functions as a router, however the setup…
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Multy X WSQ50 latest firmware
Hello, I'm having problem setting up Multy X through the app on Android. Will You be so kind and provide link to the latest firmware and instructions as it seems to be the solution that helped others. thank You
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Multy X setup issues via iOS App
Hey, Judy helped some other peaple by sending them the latest firmware and instructions. I also stuck on setting app my Multy X devices. Thank you for helping me out. - The V2.20(ABKJ.8)C0 firmware version and update instructions have been sent to your community inbox via private message. Please check your inbox to access…
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Problem installing units to app
I have the same issue as described by several others, regarding using the app to install/reboot. The installation keeps getting interrupted by failure to connect to Bluetooth. The WiFi still manages to work, but very poorly, and seems unable to connect the second mesh unit to the main to strengthen the signal. The app…
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Multy X Setup Issues
Hi, As many others on this forum, I am having issues accessing multiple sites that have Multy X (WSQ50) units installed. The app loads indefinitely with "connecting" at the top. If I reset the Multy X and go through the setup process, I can create a WiFi network and the Multy x functions as a router, however the setup…
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Multy X firmqare
Hi Please send me latest firmware version and update instructions for Multy X because i have a problem between my Multy X and Multy Apps
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Multy X WSQ50 latest firmware
Hello, I'm having problem setting up Multy X through the app on iPhone. Will You be so kind and provide link to the latest firmware and instructions as it seems to be the solution that helped others. thank You
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WSQ50 firmware
Hello community, as many others here I also have problems setting Multy X through the app on iPhone. Can I get link to the latest firmware version and instructions. thank You
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Zyxel Multy M1 frequently turning red and stops working
Hello, at home I have a system of 1 primary Multy and 4 Satellites. Usually every week I have to restart 2-3 of them because they turned red and stopped working. This is not how I expected the product to be. Can anyone help here? Products probably out of warranty. Purchase date 2 years ago now. Thank you!
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I need the latest firmware and install instructions for WSQ50
Im having the same issue as others - the Multy app refuses to connect to the router, which I think is affecting my ability to add additional Multy X units. Please can you send me the latest firmware for the WSQ50 and install instructions?
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Multy X WSQ50 Firmware
Hi, I have 2 multy x and they do not respond to the app. They need new firmware. Where can I find it?
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How is Multy Plus (WSQ60) different from Multy X(WSQ50)?
Additional space-saving installation and flexibility Multy Plus includes
flexible placement options for business environments including: desktop,
wall-mount, ceiling-mount, T-bar. Guest
WiFi Hotspot with Captive Portal Customizable
web captive portal with traffic separation via web browser management.
Provide your…
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Site/Network lost by Android app
Hi - while my network/site (or whatever this is called, can't see that right now) has been working for a LONG time and continues to work at the present time, the multy app has just lost it a few minutes ago. When I started the app, my devices where shown for a second or so, and then they disappeared. The messages presented…
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Multy U connection issue
Hey, Have a problem it seems a few people are having with their Multy U units and looking for help fixing. Sounds like I might need to update the firmware or something? Bought a 3 pack brand new about 5 years ago, had them working fine with the app a while back but now I'm getting a connection issue. I go through the steps…
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Assistance Needed with Multy U WSR30 AC2100 Devices
Dear Zyxel Support, I have a Multy U system consisting of 3 devices: 3 × Multy U WSR30 AC2100 However, I am unable to configure them using the latest version of the app from Google Play Store, as it keeps failing/interrupting. I also cannot access the device via its IP address (192.168.212.5). Using Telnet, I can retrieve…
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The app wont connect to network
Hi After reset and starting all over again my Multy U app stays in the mode “connecting to network”. The unit does create a network, but the app on my iphone does not connect. Then i can not add other Multys. I tried different IOS and iphones. Same result. They are wsr30. Please help.
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ZYXEL WSR30
Hello, I bought 3 Zyxel MULTY U WSR30 devices to extend my Wi-Fi network. From the very beginning, I have had a problem with the Mylti app, which stops the installation of the device at the end and shows that it is disconnected when I try to run it, even though the WSR30 created a network on the main unit. I was not able…
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Multy M1 hijacks DNS in bridge mode
I'm using the Multy M1 in bridge mode, behind my main router (192.168.0.1), which handles DHCP. My router is configured to hand out these DNS servers via DHCP: 192.168.0.100 (Pi-hole) 1.1.1.1 (Cloudflare) When I connect to my router’s Wi-Fi, clients receive the correct DNS servers. When I connect to the Multy M1’s Wi-Fi…
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Issues with Multy X
I've had 2 Multy X units that have been running smoothly for years. Bridge/Node stopped working recently, either flashing white > or blue >. Went to troubleshoot via app and my account had been removed/deleted. Had to sign up again and create a new network even though I could still see network running off Multy. Have gone…
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Can’t add devices
Hello!I bought a three pack of Multy U's and it just doesn’t work. I can install and get the first multy to work without any issues. After that i try to add more devices and the bluetooth connection fails. After all of this the app says that im disconnected from my multy, even tho the wifi works. I have to start the whole…