External Guest Checkbox in Multy WiFi Settings

Sir KiKo

Hello,
Does anyone know exactly what the External Guest checkbox in the WiFi settings in the Multy app does?

I suppose the tick could prevent devices connected to the Guest Wifi from communicating with each other.

And unticking would make this communication possible; I also found information somewhere that unchecking the check box could allow communication with a device in the internal network, e.g. with a printer. But unfortunately, I couldn't find exact information anywhere and there is nothing in the manual.

This setting seems to have appeared later in the app.

Thank you.

BR Martin

Zyxel_Judy

Hi @Sir KiKo ,

Only the Multy M1 supports the External Guest feature; Multy X and Mini do not.

To clarify the difference between Guest WiFi and External Guest, please check these images.

Guest WiFi

Guest WiFi client cannot access other devices connected to the Multy Site, but can access server.

External Guest

External Guest client cannot access other devices connected to the Multy Site and cannot access server as well.

For more details, refer to the article.

https://community.zyxel.com/en/discussion/13772/how-to-enable-guest-wifi-on-multy-m1

Zyxel_Judy

Hi @Sir KiKo ,

Could you let us know the Multy model name and firmware version you are using? Also, where exactly do you see and configure the External Guest checkbox in the WiFi settings?

On our end, we only see the Guest WiFi configuration. Devices connected to the Guest WiFi can access the Internet, but they cannot access other devices connected to the Multy Site.

Sir KiKo

Hello,

I have two Multy X with FW: V2.20(ABKJ.8)C0 and four Multy Mini with FW: V1.00(ABOF.11)C0.

The basic WiFi settings screen is the same as you sent; when I open the "Edit" window under Guest WiFi, there's an "External Guest" checkbox at the bottom under the WiFi Password.

Note. Multy app is version 2.6.2.240202 (for Android).

BR Martin

Zyxel_Judy

Hi @Sir KiKo ,

Only the Multy M1 supports the External Guest feature; Multy X and Mini do not.

To clarify the difference between Guest WiFi and External Guest, please check these images.

Guest WiFi

Guest WiFi client cannot access other devices connected to the Multy Site, but can access server.

External Guest

External Guest client cannot access other devices connected to the Multy Site and cannot access server as well.

For more details, refer to the article.

https://community.zyxel.com/en/discussion/13772/how-to-enable-guest-wifi-on-multy-m1

Sir KiKo

Hi,

Thank you for the explanation

Have a Nice Day.

BR Martin

Sir KiKo

Hi,

Now I noticed a note "Note: Bridge mode does not support guest wifi".

This only applies to the Multy M1 or Multy X; because I have the Multy X in bridge mode and the Guest WiFi works fine.

BR Martin