Zyxel_Kay  Zyxel Employee

Hi @drilloman Thanks for letting us know your request. We'll begin the process, and please keep attention to your email.

Hi @kevindd992002 Thank you for your update. If you have any further questions about the SSID schedule, please enable your Zyxel Support and share with us the symptoms you observe.

Hi @Maxicet22 Please refer to this FAQ and ask the device owner to remove the device from their Nebula CC org.: If you are unable to contact the device owner, please provide us with the following information to confirm ownership: Please share with us how you obtained the device and provide any supporting documents.…

Hi @cbeckstein Regarding the issue you mentioned on this thread: The switch seems not to acquire an fd00 address from the Fritz!Box, although the Fritz!Box is set to assign ULAs for the IPV6 prefix fd00:: The switch does not have any limitations for the fd00:: subnet. Since we do not have a Fritz!Box on our site, we would…

Hi @Roeleveld Thank you for sharing your scenario. Unfortunately, we do not currently have a switch that meets all your requirements: Includes SNMP functionality Supports 5GbE and 2.5GbE ports Is similar in size to a desktop switch (e.g., XGS1210-12/XGS1250-12) I will raise this as an idea and monitor if anyone else has…

Hi @AlexWheeler_Seetec Thanks for your input. We'll be monitoring the votes and comments as part of our evaluation process. If anyone likes this idea, please show your support by leaving a comment or voting for it.

Hi @Roelofth Could you please clarify which specific model you are using? Is it the ES-2024A or the ES-2024PWR? If you are looking for the firmware for the ES-2024A, you may refer to this thread: If you're looking for the latest firmware for the ES-2024PWR, you may refer to this thread: As the ES-2024A/ES-2024PWR switches…

Hi @Roeleveld Since you raised the inquiry on this post related to the XGS1210-12, I thought you might be looking for a switch that supports 2.5GbE ports. 😅 For a switch that supports 5GbE ports and meets the same size as the XGS1210-12, we have the model XGS1250-12, which features 3x 5GbE ports. However, this switch…

Hi @Chris888 Regarding your request about the feature of displaying the channel width that every client is using, I would like to suggest raising it as an idea: To monitor and optimize the wireless performance, you can utilize the Wireless Health feature on our Nebula CC. For more detailed information about how the…

Hi @kevindd992002 After reviewing your Nebula SSID schedule (Helper) settings and the image you provided above, it appears that the behavior of the SSID schedule is functioning correctly. In your configuration, you have set it to turn off from 06:00 to 13:00. As a result, the SSID is indeed on during 2 PM, in accordance…

Hi @dpjvdg There is a My devices & services option in the Nebula top right More💬 button. Navigate to the interface and type your device's MAC address to search. Here is the detailed guidance to achieve this: If you still can't find it, please provide your device's MAC address to us through private msg., and we will help…

Hi @PeterUK Noted. We have moved this discussion to the Switch category.

Hi @StefanZ As the GS1910-24 is designed as a web smart managed switch, we haven't provided any CLI guide for this switch.

Hi @kevindd992002 Could you please enable Zyxel Support and provide your organization/site name, this will aid us to look into your issue directly.

Hi @RobH2 Thank you for the suggestions for improvement. We will escalate your concerns to the responsible team.