find switch on mac address

dpjvdg · March 2024

Hello everyone,

I have an question. I have an switch which has been connected to nebula. (the light is turned green). But i don't know to which site and organisation. How can i find this? Whe have an msp license.

i hope you have an solution.

yours,

Dennis

Zyxel_Kay · March 2024

Hi @dpjvdg

There is a My devices & services option in the Nebula top right More💬 button. Navigate to the interface and type your device's MAC address to search.

Here is the detailed guidance to achieve this:

https://community.zyxel.com/en/discussion/20184/what-is-the-quickest-method-to-check-your-device-in-which-organization

If you still can't find it, please provide your device's MAC address to us through private msg., and we will help you check it directly.

Zyxel_Kay · March 2024

Hi @dpjvdg

There is a My devices & services option in the Nebula top right More💬 button. Navigate to the interface and type your device's MAC address to search.

Here is the detailed guidance to achieve this:

https://community.zyxel.com/en/discussion/20184/what-is-the-quickest-method-to-check-your-device-in-which-organization

If you still can't find it, please provide your device's MAC address to us through private msg., and we will help you check it directly.

find switch on mac address

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