find switch on mac address

dpjvdg

Hello everyone,

I have an question. I have an switch which has been connected to nebula. (the light is turned green). But i don't know to which site and organisation. How can i find this? Whe have an msp license.

i hope you have an solution.

yours,

Dennis

Zyxel_Kay

Hi @dpjvdg

There is a My devices & services option in the Nebula top right More💬 button. Navigate to the interface and type your device's MAC address to search.

Here is the detailed guidance to achieve this:

https://community.zyxel.com/en/discussion/20184/what-is-the-quickest-method-to-check-your-device-in-which-organization

If you still can't find it, please provide your device's MAC address to us through private msg., and we will help you check it directly.

Zyxel_Kay

Hi @dpjvdg

There is a My devices & services option in the Nebula top right More💬 button. Navigate to the interface and type your device's MAC address to search.

Here is the detailed guidance to achieve this:

https://community.zyxel.com/en/discussion/20184/what-is-the-quickest-method-to-check-your-device-in-which-organization

If you still can't find it, please provide your device's MAC address to us through private msg., and we will help you check it directly.