bymusty  Freshman Member

hi Boiler1976 Did you add https service to default allow wan_to_zywall service group? Now on new devices https service is not added to the group

Thanks. I really couldn't even guess. When you click on firmware status as shown in the image, standby becomes visible.☺️

Thanks for the quick return. But unfortunately, even though I entered the commands correctly and without errors, standby information does not appear. I also rebooted the firewall and tried again, but still no result.

Hi PeterUK . How canwe see standby in web-gui ? we see only running. can we learn cli command ?

As I mentioned above, the new organization works smoothly. We deleted the old site, but @aytav can give you a new site name in the old organization and you can control it. @aytav can you please help with this?

Hi Kay. Urgent actions had to be taken by the customer. We moved the switches on the site to a new site within the same organization, but the problem continued. We moved all the switches on the site to a new organization and the problem disappeared.

As far as I know, unfortunately, it is not possible to copy from the web interface. But I have previously copied and created a second app-patrol in the startup-config file in 2-3 companies.

Hi Stephen I used to connect with a dac cable in one of my clients, it works fine.

Hi. @Zyxel_Stanley and @Zyxel_Emily If the newly released 1.0.0.20220316.0 signature is updated on devices that are affected by the signature and not rebooted, will the device be fixed? Or, if the devices before the 5.21p1 firmware (for example 5.02 - 5.10-5.20 firmware) that did not receive the signature dated March 10…

hi all. I have same issue with the all other models atp and flex . I think one of the signatures is faulty and it's fine until the device is rebooted. Whenever we restart the device, the device does not turn on. I hope it will be resolved as soon as possible. 

Yes I tried it in private browser too. I tried ignorantly. I have the same problem in all base pack organizations that are under my account and have not been logged in for 30 days. I gave support request permission to 2 of them. These are ERSA and EGEMEN_BILGISAYAR. But apart from these, there are 7-8 more problems in the…

Hi Again Freda I think there is a technical problem with the platform. After disabling the cloud saving mode, the information started to come, but after a certain period of time, the cloud saving mode became nable again in the same organization and the client information started to drop. I have tried in other…

Hi Freda I did it as you say and the information started to decline. But when I tried it this way before, it didn't work. Thank you, our problem has been solved.