Hanamichi 
Ally Member
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Re: How do I disable AiShield?
You can refer to below FAQ link. https://homeforum.zyxel.com/discussion/1327/does-aishield-service-offer-a-free-trial/p1?new=1 And this discussion. https://homeforum.zyxel.com/discussion/comment/6689…1 -
Re: Ai Shield trail over
Do you mean after AiShield free trial license expired, you still cannot use the parental control of Multy App? Do you try to reboot your Multy X and re-open Multy App to check?1 -
Re: How to upgrade new firmware to node ? (Multy u)
Please help to clarify your description. Is this using wireless backhaul between two nodes? When nodes is using wireless backhaul, please make sure your wireless device is connected to 2.4 GHz or 5 G…1 -
Re: How to upgrade new firmware to node ? (Multy u)
Do you reset Multy U to let all nodes to get the latest firmware version or wait for some time, the second node has synchronized? Can you provide your network topology? And what do you mean speed dro…1 -
Re: How to upgrade new firmware to node ? (Multy u)
Thanks for sharing. So, your Multy U is in bridge mode currently? After reset, you can try to swap two nodes, such as original second node as primary node.1
