Bob_C  Zyxel Employee

Комментарии

  • Hi dardwood1112, Please check your message inbox. Regards, Bob
    Раздел: Searching for Firmware SBG3500-N000 Комментарий от Bob_C 23 фев
  • Hi Ralph_77, In your experience, which settings are reset to default? When scheduled reboot is turned off, if you reboot the NR7101 by pressing web UI's button (Maintenance > Reboot) or by un-plugging and plugging back the Ethernet cable, does it still reset sometimes? Regards, Bob
    Раздел: NR7101 periodically resets to factory settings Комментарий от Bob_C 20 фев
  • Hi ViOd, I've sent you a message. Please check your message inbox. Regards, Bob
    Раздел: Zyxel NR7101 Комментарий от Bob_C 29 янв
  • Hi shak, I've sent you a message. Please check your message inbox. Regards, Bob
    Раздел: Nr5103 hasn't been updated yet, has it been forgotten? Комментарий от Bob_C 29 янв
  • Hi FlrntQr, If DHCP server is enabled on NR5101, supposedly your smart TV should receive an IP address from the NR5101 automatically. If you're going to set a connection manually, the IP gateway is the same as your NR5101's LAN IP address, for example, 192.168.1.1. For DNS server, you may use the NR5101's LAN IP address,…
    Раздел: Connect a device via LAN port Комментарий от Bob_C 29 янв
  • Hi Zumni_zumba78, I've sent you a message. Please check your message inbox. Regards, Bob
    Раздел: brick Комментарий от Bob_C 29 янв
  • Hi, I suppose your current firmware name starts with V1.00 instead of V2.00. If so, this model's firmware is not available on Zyxel website. Regards, Bob
    Раздел: Firmware update LTE3316-M604 fails Комментарий от Bob_C 26 янв
  • Hi Justice, What does orange blinking on Zimaboard mean? Also, what is the IP address on Zimaboard? Regards, Bob
    Раздел: Connect a device via LAN port Комментарий от Bob_C 26 янв
  • Hi, I also see that the app is immediately closed after clicking "manual login". Regards, Bob
    Раздел: zyxel air new update Комментарий от Bob_C 18 янв
  • Hi Selberg, What i know and had an experience was that the CPE may be able to operate under freezing temperature, but not the SIM card. SIM card's shape may become uneven and affects the usage. I'm not sure if that's your case but just share what I know. Also, what is the firmware you're using? Regards, Bob
    Раздел: NR7101 drop outs in cold areas. Комментарий от Bob_C 18 янв
  • Sidetrack of your question, connecting an externa antenna, i.e. open the NR7101's housing, is not recommended because the default water and dust protection will be neutralized.
    Раздел: NR7101 external antenna add-on Комментарий от Bob_C 18 янв
  • Hi compact, Would you mind sharing the reason why you'd like to downgrade the module firmware? Regards, Bob
    Раздел: Zyxel LTE5398-M904 dfota module LTE from 12 to 8 Комментарий от Bob_C 18 янв
  • Hi Mashroom, I've tried V2.00(ABMP.4)C0 and V1.00(ABMP.7)C0, both versions show the received SMS correctly. You may contact Zyxel support team for further troubleshooting. Regards, Bob
    Раздел: LTE3316-M604 cannot read SMS! Комментарий от Bob_C 18 янв
  • Hi Coli, There could be a variety of reasons causing disconnection, what you tested was related to hardware, and proved not the case. Usually disconnections are software-related, you have to explain more in order to pinpoint the reason of the issue. You may start by observing the signal value on Cellular WAN Status page,…
    Раздел: NR7101 loses connection to Internet Комментарий от Bob_C 16 янв
  • Hi Stosun, Zyxel does not publish module firmware on website in general. Regards, Bob
    Раздел: New Firmware module nr7101 Комментарий от Bob_C 12 янв
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