Zyxel_Panda  Zyxel Employee

Hi @duke_64 You can use the notepad to write a script with a certain time as below content and save it to *.zysh file as below screenshot =================================== configure terminalschedule-run 1 FatAPreboot.zysh daily 14:05writeexitwriteshutdown =================================== Upload this file on the AP's…

Hi @duke_64 Our AP supports to shutdown it automatically at a certain time by script, but doesn't support to reactivate it at a certain time. Actually we support a schedule SSID function to enable or disable SSID at a certain time as below screenshot. Thanks!

Hi @Ludibubi I mean where did you purchase this product ? from any distributor or agent?

Hi @Ludibubi Please run the RMA process with local agent. But actually this legacy AP is EoL for a while. I think the warranty period should be expired too. Thanks!

Hi @Hajah Because NWA-3560N is in management mode now, it act as a DHCP client, please prepare a device which can be a DHCP server as well, for example: home router and so on, so you can check which IP address of AP by DHCP server ,when AP get the IP and then you can change the firmware to standalone mode by TFTP as below…

Hi @Ludibubi Your AP is NWA1100-N without NWA1100-NH, right? If so, NWA1100-N is a legacy AP which is not supported the console port. Below is how to update the firmware via FTP method on NWA1100-N, please try to do it. 1. PC connects to NWA1100-N and configure PC's IP in same subnet. 2. Copy firmware to C:\ and change…

Hi @ASA37100 Please use the hardware reset button of NWA1123-ACv2 as below screenshot or ZON utility to reset it to the default. - Press the RESET button and hold it until the Power LED begins to blink. (This usually takes about ten seconds.) - Release the RESET button, and wait for the AP to restart. And then you should…

Hi @Talkabout NWA1123-AC-HD does not currently support WDS-related functions with root and repeater modes. It will be supported at next official firmware version 6.00 and will be released approximately at the end of this year. But if you are anxious to use it, we recommend that you use NWA1123-AC Pro AP which is supported…

Hi @Sourface The workaround way is to use IE browser for this problem as you know, actually it will not have any further firmware version for this legacy AP.

Hi @iopia The v6.00 patch 8 was listed on original post. Patch 8 Bug Fixes (Released on 2020-03-02) * Accumulated bugs fixed.

Hi @paulb You can go to Access point > Configure > SSID availability to select "Hide this SSID" or use SSID schedule function to temporarily disable the SSID. Or go to Access point > Configure > SSID overview to disable the SSID directly. Hope it helps Panda 

Hi @bobl When you enable the guest network, the Layer 2 isolation will be enabled and the gateway on AP will be added to the white list automatically, so if the DNS or DHCP server is different device from the gateway and in the LAN, please add the MAC addresses to Access point> Configure> Authentication> Layer 2 isolation.…

Hi @RichP, Please refer to the relevant reason codes of deauthentication/disconnection as below link:https://businessforum.zyxel.com/discussion/4430/what-is-the-meaning-of-wireless-802-11-deauthentication-reason-codes/p1?new=1 "Netconf connection is disconnected. Relevant to Gateway is unavailable." Netconf is a protocol…

Hi @ben992 Please provide your org/site name for us and also enable the ZYXEL support privilege as below screenshot. And share some screenshots of Acrylic Wifi Radio for clarifying that as well. We will check the configuration and find out the root cause. Thanks! Best regards, Panda

Hi Stefan, Thanks for providing the remote access yesterday, because the issue symptom occurs randomly and we didn't see that yesterday. So I helped to update the latest firmware for all 4 NAP102 APs and adjust some configurations: 1. Change country from Taiwan to Netherland 2. Enable DCS schedule at midnight everyday 3.…