Zyxel_Cooldia

Currently, we have some sites under verification. I will update the status on this thread once we confirm the firmware works.

於 USG FLEX 200H Error Code: [ID:20001] 被 Zyxel_Cooldia 評論 9月 12 日

Hi @kruess , Sorry for the service interruption. Can you provide me the device web gui access in PM. Thanks.

於 USG FLEX 200H Error Code: [ID:20001] 被 Zyxel_Cooldia 評論 9月 2 日

Currently, we are addressing this issue. Hi @HUBERTKASPRZAK , Can you provide me the device web gui access in PM? Thanks

於 USG FLEX 200H Error Code: [ID:20001] 被 Zyxel_Cooldia 評論 8月 28 日

Hi @SAI_Mike, The DOS prevention feature in H series is the same as ADP. Assuming the traffic or attack pattern is the same, there should be blocked logs. Perhaps you could check if both thresholds are the same to verify whether the criteria are consistent.

於 How does the H Series handle ADP? 被 Zyxel_Cooldia 評論 8月 21 日

The ID 20001 is solved in latest firmware V1.21. As for the new issue with spinning circles on the dashboard and 'No Data' in every other section, could you please let me know which browser you are using? I'll check on my lab device to investigate further.

於 USG FLEX 200H Error Code: [ID:20001] 被 Zyxel_Cooldia 評論 8月 15 日

Hi @Zyxel_Tecology , The following link for your information. https://support.zyxel.eu/hc/en-us/articles/360002463234-Zyxel-Support-Portal-RMA-Claiming-Warranty-Service-for-a-Zyxel-Product-Using-the-RMA-Process#01H8P6M55THE0EP0P12Y5XY2G4

於 How can I get RMA Shipping Labels to return an USG Flex Series? 被 Zyxel_Cooldia 評論 7月 3 日

Hi @PeterUK, Did this issue occur after updating the firmware from V1.20.C0 to V1.20p2?

於 Authorize Link URL Address not working at all or correctly 被 Zyxel_Cooldia 評論 6月 24 日

Hi @jacksonback , Can you send me your device mac address/sn in PM, and enable support request in NCC. We would like to check the device current status.

於 How to activate the AP part of a USG Flex 100ax in Nebula? 被 Zyxel_Cooldia 評論 6月 24 日

Hi @nielsscheldeman , You can apply schedule object in security policy, there is no need to enable and disable by zysh script.

於 View .zysh schedule rules 被 Zyxel_Cooldia 評論 6月 24 日

Hi @Zyxel_Tecology , What is your region? Let me confirm and provide you with an update on how to proceed with the RMA.

於 How can I get RMA Shipping Labels to return an USG Flex Series? 被 Zyxel_Cooldia 評論 6月 24 日

Hi @YanShadowGT, Can you send me the device web GUI access in a private message for further checking?

於 Out of memory Zyxel Flex 700H 被 Zyxel_Cooldia 評論 6月 24 日

Hi @BASchilder , Do you mean the device offline from NCC on a daily basis? Could you provide me the org, and site time in PM.

於 Router gets everyday ofline 被 Zyxel_Cooldia 評論 5月 28 日

Hi @Life_Alex , Nebula mode and on-premise CLI are different. Do you mean you want to show interface settings something like this? e.g. On premise mode: show interface all NCC mode: show sdwan interface

於 I want firewall USG20-vpn to show up with factory settings when added to Nebula cloud 被 Zyxel_Cooldia 評論 5月 28 日

Hi @JanBab, You cannot click the "connect" button on a dynamic peer VPN tunnel as the dynamic VPN tunnel plays a passive role in waiting for client connections. Please refer to this link for configuring remote access VPN for Android clients.…

於 Problem with VPN configuration for Android 12 and above 被 Zyxel_Cooldia 評論 5月 10 日

Hi @sprtss, The firewall does not support port mirroring, but you can use a Zyxel management switch to do so.

於 Port mirroring feature 被 Zyxel_Cooldia 評論 5月 10 日

Zyxel_Cooldia Zyxel Employee

評論

Zyxel Help Center