Bob_C  Master Member

Hi bolex011, My First impression when there's a SIM card detection problem is more probably caused by hardware instead of software. Do you use SIM card adapter, either a frame outside a nano-SIM? If so, could you please check if the surface is flat and even? If the problem still exists, please use another type of SIM card…

Hi tereng, Did you enable Ethernet WAN? If so please disable Ethernet WAN, IP passthrough page should show up. Regards, Bob

Hi Mark937261, If you know where the operator's base stations are, please place the NR5103E near the window that is facing the base stations. Further, please check the hardware antenna switch near the Ethernet port. If you do not connect external antennas, please ensure the hardware antenna switch is at "INT". Regards, Bob

Hi sam080725, You firmware combination is already the latest. Regards, Bob

Hi, Please check your message inbox. Regards, Bob

Hi, Please check your message inbox. Regards, Bob

Hi, It could happen when there's an update in WAN IP address. Regards, Bob

Hi, Which settings do you configure before reading this message? Regards, Bob

Hi, Please contact Tre Sweden for firmware upgrade. There should be a newer firmware delivered to Tre, which fix a relevant issue. It might be able to solve the problem you're suffering. Regards, Bob

Hi, Unfortunately VoLTE is an optional customized software feature, it is not supported/maintained in the generic ABQV firmware. Regards, Bob

Hi, Please contact your service provider for firmware upgrade. There should be a newer router and modem firmware for this model. Regards, Bob

Hi, eSIM is reserved for mobile service providers who requested this feature; unfortunately, it is not supported for generic release. Regards, Bob

Hi, What is the original NR5103E firmware before upgrade? Regards, Bob

Hi, I'm not sure which one is the device you have, NR5103 or NR5103E? If it is actually NR5103, but you've upgraded to an NR5103E's firmware, please check if it is possible to upgrade V4.19(ABYC.5)C0?…

Hi Dieter, Please check your message inbox. Regards, Bob