I need help

Ahmedismail
Ahmedismail Posts: 4  Freshman Member
First Comment
edited January 14 in Mobile Broadband

need help have updated nr5103 but it was wrong now can't fix it back but it should be nr5103e. now wifi doesn't work anymore

All Replies

  • Bob_C
    Bob_C Posts: 211  Zyxel Employee
    5 Answers First Comment Friend Collector Sixth Anniversary

    Hi,

    I'm not sure which one is the device you have, NR5103 or NR5103E?

    If it is actually NR5103, but you've upgraded to an NR5103E's firmware, please check if it is possible to upgrade V4.19(ABYC.5)C0?

    https://support.zyxel.eu/hc/en-us/articles/4403365084818-Zyxel-5G-Devices-NR-Series-Advanced-Downloads-Firmware-and-other-resources#h_01J7ZRJ40WDMDEA72DRPYCM8T3

    If it is actually NR5103E, but you've upgraded to an NR5103's firmware, please let me know what is your NR5103E firmware before upgrade?

    Thank you.

    Regards,

    Bob

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