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Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers
Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers Zyxel Air mobile app is designed to simplify your Zyxel 5G/4G LTE mobile router’s network management. Thanks to its simple, intuitive yet powerful features including setup, finding the best installation location, and routine network management for your device!…
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FWA710 and third-party POE+ switch
I have a FWA710 (modem in PIC) and two NWA55AXE (Gjestehus and Persbugang in PIC). I recently added a POE+ switch after the FWA710 and it shows up with MAC adsress in topology. My problem is that the Cerbo GX does not receive an IP address when connected to the Switch via Ethernet cable. It connects only via Wireless. I…
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How get supervisor od root password of NR7103 modem?
Hi, how can I get supervisor/root password of Zyxel NR7103 5G modem? I lost sticker on backs modem with default generated password. Someone wrote here that the password can be generated by the serial number, can someone help me with it please? If not, I throw it in the trash. :D Thank you. David
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NR7303 I lost my sticker and can't access configuration page anymore
Hi, I own Zyxel NR7303 and unfortunately I lost my PoE adapter that had the sticker with wifi and admin password on it (I stuck it on the adapter as the manual suggested). Now I can't access the configuration page. I've read that Zyxel can recover my password if I provide the serial number of my device, so here it is:…
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NR7102 : SMS ?
I just got a NR7102 for 5G failover with my Ubiquiti Dream Machine SE, I had a quick look to the NR7102 webinterface, I don't see anywhere to acces the SIM card's SMS, is that an expected beheivour?
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Zyxel LTE7490-M904 doesn't recognise SIM cards
Hi, I've just bought Zyxel LTE7490-M904 device, but it doesn't recognise any SIM card I tried placing in - two different operators from Bosnia, UK EE, Telekom from Serbia. I saw some other posts on "special" firmware that makes various SIM cards detectible. Anyone knows anything about this issue? Kind regards!
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NR5101, not able to enable ip passthrough on the device
not able to enable ip passthrough on the device, and in addition it does not come up an option in the broadband menu to choose IP Passthrough. Upgraded to latest firmwares. on the info meny regarding it says: IP Passthrough Status IP Passthrough Enable showing Disable Any ideas?
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Very bad connection on NR5103E
Hello, i live in Sweden and moved to a new place like 5km from my old house where my NR5103E worked very well i had low ping while gaming around 30 and ok internet speeds like 100mpbs+ but now the internet speed is very slow like 10-20mbps but sometimes it just randomly goes up to 100mbps+ and falls again i tried playing…
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Admin Password reset
How can I reset the admin password?
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FWA710 - Connection drop out / Power cycle
I've raised a support ticket but thought i'd ask here too. When the product is connected, it performs perfectly. Signal is constantly above -66 / -67db. However, it randomly looses connection and the only way to seem to be able to restore connection is to power cycle the unit. Once a reboot is performed connection is…
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NR5103EV3
I have reset NR5103EV3 several times with no result
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Zyxel EX3501-T0 WiFi 6 DHCP Issue with Superonline (Turkey) - "failed to read /etc/ethers" Error
Hello, I am experiencing a persistent and critical issue with my Zyxel EX3501-T0 modem provided by Superonline (Turkey). The problem is that devices connected via WiFi 6 are frequently unable to receive an IP address via DHCP and are subsequently disconnected. I have already performed a factory reset, but the issue…
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FWA710 No network over ethernet
Hi all Everything is fine with my fwa710, except that every now and then, I cannot reach the configuration web page (192.168.1.1). When it happens I see that the physical green led on my network card, is off... it stays off even for a minute, then comes back on and blinks as if nothing happened. Of course I have no…
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Zyxel NR5103E - Some parameters are missing
Dear Zyxel Support, I’m using the NR5103E router on an LTE-A network. The following parameters always display as 0, regardless of signal quality or load: RSCP, EcNo, CQI, PMI, RI, MCS. Device software: Module SW: MP1V120XS.2133.01.B1 Firmware: V1.00(ACDJ.1)D1 (latest) I’ve tried switching network modes, using INT/EXT…
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NR5103E - Network parameters always showing 0 (RSCP, EcNo, CQI, etc.)
Dear Zyxel Support, I’m using the ZYXEL NR5103E router with an LTE-A network and I’ve encountered an issue where the following network parameters always display as 0, regardless of actual network load or conditions: RSCP: 0 EcNo: 0 CQI: 0 PMI: 0 RI: 0 MCS: 0 Device software details: Module SW version: MP1V120XS.2133.01.B1…
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[NR7302] DHCP renewal fails on IP pass-through
I'm operating a NR7302 on a Telekom 5G network in pass-through mode. The router is an OpenWRT device. The interface is set to renew the lease from time to time, but when this happens, the renewal fails and a new lease is requested. This leads to an interruption of appr. 10 seconds. Here is the tcpdump when a renewal is…
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Failover back on FWA510 fails
Hi! Using a FWA510 running firmware V1.18(ACGD.5)CO. Primary WAN is Ethernet (fiber) and secondary WAN Cellular (SIM card). When primary fails secondary kicks in and works nicely. However, when primary returns the secondary fails to go back, and is stuck until I reboot. Any ideas? Thanks. Zilversurfaren
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FWA510 failover issue
So I just tested the failover system for FWA510 even though I use IP Passthrough So I hook it up with my WAN Ethernet and WAN backup and it seems to work but not that well. So heres what happens ping to 8.8.8.8 is fine you go out Ethernet then ping fails and you go out Cellular then when ping is successful again you go out…
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FWA710 will occasionally Port down and up within a few seconds
Hi, I found out that my FWA710 will occasionally port down and up within a few seconds. It is powered by the PoE injector that come with it. While it does not cause any notification on connectivity check as it a just a few seconds, any idea if this is normal?
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Issue with NR2301 Router Not Connecting to Signal After Crossing Borders
Hello, I'm a seafarer and I'm experiencing unusual behavior with the NR2301 router. When we travel from one country to another, the router does not automatically connect to the mobile network. I have to remove the SIM card, insert it into my mobile phone to get a signal, and then reinsert it into the router. Only then does…
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FWA505 setup / troubles
hi, I got this one, as my basic research said I could rate limit the wifi part of it, using per SSID rate limiting, via Nebula. Maybe it was Gemini AI who tricked me IDK. Lot's of Nebula stickers and QR codes etc on the box and router. My findings: 1. The web interface, while nice, does not have the rate limit feature. 2.…