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Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers
Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers Zyxel Air mobile app is designed to simplify your Zyxel 5G/4G LTE mobile router’s network management. Thanks to its simple, intuitive yet powerful features including setup, finding the best installation location, and routine network management for your device!…
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NR5103E (Three UK) stuck on V1.00(ACBJ.0)b12 — Need help updating to b15
Hi, I am using a Zyxel NR5103E router (Three UK branded version) which is currently stuck on firmware version V1.00(ACBJ.0)b12. The router is unable to find any over-the-air (FOTA) updates automatically. I am using the device in Greece with a Cosmote SIM card. Checking for updates via the Web GUI results in a message that…
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Looking for the Latest Original Firmware for Zyxel NR5313
Hello everyone, I'm looking for the latest original Zyxel firmware file for the Zyxel NR5313 5G router. I've searched online but haven't been able to find it. If anyone has the original firmware file or knows where I can find it, I would really appreciate it if you could share it with me. Thanks in advance for your help!
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NR7101 Firmware Update
Hello, I own from a second hand a Zyxel NR7101 outdoor 5G router with the following firmware versions: Device: NR7101 Current firmware: V1.00(ABUV.11)C0 LTE/5G module firmware: RG502QEAAAR13A02M4G According to security advisory CVE-2026-3871, firmware V1.00(ABUV.12)B4 addresses a vulnerability affecting my device. Could…
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Can't access NR5103EV2 GUI
Hi, I have the same problem as others previous got solved. I can't access the GUI of my NR5103EV2 router. I have tried resetting and reached out to three but they can't help. My S/N is S230Z45001084. Please can someone send me my password as @Friday previously did for others. Thank you!
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Wi-Fi network name doesn't match the one listed on the device
I bought a new router NR5103E , but I’m having a problem where the actual Wi-Fi network name doesn't match the one listed on the device. I tried a factory reset, but the issue persists; I suspect the sticker on the back doesn't actually belong to this specific unit. I also tried accessing the 192.168.1.1 configuration page…
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NR5103E change firmware
I bought NR5103E (Three Branded) from a third-party seller. It is unlocked for all SIMs. Can I get the non-Three Branded firmware to flash on this device? For some reason, 5G SA and CA are not working for me. As I bought from a third-party seller, I can also not ask for help from Three ISP. If possible can anyone provide…
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Zyxel FWA70 – Repeated GPS DMA driver errors and possible system hang (Firmware V1.70)
Zyxel FWA70 – Repeated GPS DMA driver errors and possible system hang (Firmware V1.70) Device: Zyxel FWA70 Firmware: V1.70(ACRF.0)C0 Cellular module: Quectel T830 Module software: QuectelT830R03A01_xx.001.xx.001 Network: o2 Germany APN: netpublic Connection mode: IP Passthrough 1. Repeated GPS/GNSS DMA errors While…
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FWA70 repeatedly dropping NR5G-NSA / n78 and not reattaching – anyone else seeing this?
Hi all, I’m a UK installer and currently have two Zyxel FWA70 units at separate customer sites showing very similar behaviour. The pattern is: FWA70 initially connects correctly on NR5G-NSA / n78 After a period of operation, 5G drops and the unit falls back to LTE/LTE-A The LTE connection itself remains usable and, in at…
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Unable to access my Three NR5103EV2
I have been using Three's Mi-Fi devices to connect to the internet for over 10 years. My second 5G device is a Three NR5103EV2. It is working OK for all my many home devices. I am unable to access it's 'Dash board' on my Windows 11 PC and my iPhone Zyxel Air app. I have reset the 5103 using the recessed switch on it's…
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Zyxel NR7303 - admin password
Hello,I recently purchased a Zyxel NR7303 that was originally supplied by O2 Slovakia. The original contract has ended and the device is now privately owned.Unfortunately, I only have the outdoor unit and do not know the administrator or supervisor password. I would like to configure the device for my own use and would…
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Missing admin password sticker for Zyxel NR7303
Hello Zyxel Support team, I have a Zyxel NR7303 outdoor router provided by my local ISP (Nova Greece), but the device label is missing the admin login password (it only shows S/N, MAC, and IMEI). I have already performed a hardware factory reset, but the default fallback passwords (1234, 12345678) do not work and are…
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How get supervisor od root password of NR7103 modem?
Hi, how can I get supervisor/root password of Zyxel NR7103 5G modem? I lost sticker on backs modem with default generated password. Someone wrote here that the password can be generated by the serial number, can someone help me with it please? If not, I throw it in the trash. :D Thank you. David
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Zyxel NR7303 - admin password
Hello,I recently purchased a Zyxel NR7303 that was originally supplied by O2 Slovakia. The original contract has ended and the device is now privately owned.Unfortunately, I only have the outdoor unit and do not know the administrator or supervisor password. I would like to configure the device for my own use and would…
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How get supervisor od root password of NR7103 modem?
This discussion was created from comments split from: How get supervisor od root password of NR7103 modem?. Hello Zyxel Support team, I have a Zyxel NR7103 router originally provided by O2 Slovakia. I performed a full factory reset (the lights were flashing), but the device does not accept the default admin password from…
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Firmware request for NR5307 - V1.00(ACOM.0)b1
Hi Zyxel Team, I have a second-hand NR5307 5G router (EU Importer: Zyxel Communications A/S, Denmark). The router currently has a customized provider firmware installed: V1.00(ACOM.0)b1. The online upgrade feature fails with a "cannot retrieve information" error. Could you please provide the latest generic / global…
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firmware modulo LTE zyxel 5398-M904
Good morning, I have an LTE5398-M904 purchased directly from the Zyxel website, with the ABQV .6 firmware regularly updated by me, and with the LTE 08 module firmware. I would like to update it via the router's website to the official version 12 which I believe I understood is the latest official Zyxel version. I read that…
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Requesting firmware upgrade for NR5103E V1.00(ACBJ.0)b12 (Stuck on 4G in Malaysia)
I am currently using a Zyxel NR5103E router with the firmware version V1.00(ACBJ.0)b12 (Three UK variant). I am currently located in Malaysia and trying to use a local 5G SIM card (U Mobile). However, the router is strictly stuck on 4G/LTE connectivity and refuses to connect to the local 5G network, even when I manually…
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NR7302 – No Internet on LAN1 in Router Mode (NAT), IP Passthrough Works
Hello Zyxel Community, I am looking for technical assistance with a Zyxel NR7302 5G outdoor router using a Swisscom SIM card in Switzerland. Our goal We want to use the NR7302 as a standalone 5G router with NAT and DHCP enabled, connected via its original PoE injector to a Zyxel XMG-108HP switch and a TP-Link EAP650…
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Need global firmware for NR5307 stuck on Hiper V1.00(ACOM.0)b1
Hi,I have a Zyxel NR5307 5G router that I bought second-hand. It is currently running the Danish operator (Hiper) firmware version V1.00(ACOM.0)b1.Since I am using this router in Sweden with a different provider, the "Online Upgrade" button is broken and gives me an error. I am missing several features (such as scheduled…
