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Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers
Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers Zyxel Air mobile app is designed to simplify your Zyxel 5G/4G LTE mobile router’s network management. Thanks to its simple, intuitive yet powerful features including setup, finding the best installation location, and routine network management for your device!…
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NR5111 Open Market purchase with locked Provider Firmware (ACOZ.0b5) and Wi-Fi/App Bugs
Hello Zyxel Community,I am writing to seek assistance with my Zyxel NR5111 router. I purchased this device from an open-market reseller in Germany, believing it to be a standard non-branded unit. However, after some monts, I realized the router is locked on a specific provider's firmware branch. Here are my current system…
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FWA510 custom HTTPS certificate
Hi, I have not found a way to import a custom HTTPS certificate into Zyxel FWA510 firmware V1.70(ACGD.0)C0. There is a ZYXELcert one, but I have a Lets Encrypt one matching my domain and I would like to use it. After import in Security/Certificates/Local Certificate the imported certificate shows Validity From/To as…
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Unknown Admin Password for NR7302
Unfortunately, the original power adapter is missing, and with it, the default admin password. Can anyone send me this information? The serial number is: S250Y15017967. Thank you very much.
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Dispositivo NR 7303
serve password amministratore SN S250Y52001217 grazie
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FWA70 repeatedly dropping NR5G-NSA / n78 and not reattaching – anyone else seeing this?
Hi all, I’m a UK installer and currently have two Zyxel FWA70 units at separate customer sites showing very similar behaviour. The pattern is: FWA70 initially connects correctly on NR5G-NSA / n78 After a period of operation, 5G drops and the unit falls back to LTE/LTE-A The LTE connection itself remains usable and, in at…
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Firmware Request: Manual update / transition path for NR5307 stuck on V1.00(ACOM.0)b1
Hi Zyxel Support Team,I am currently using a Zyxel NR5307 5G router (photo attached) . The device is currently running the customized carrier firmware version V1.00(ACOM.0)b1 (Hiper ISP branch).Because it is running this specific provider build, the built-in Over-the-Air (FOTA) upgrade tool states that no newer firmware is…
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Nr7103
Hello, I have a Zyxel NR7103 originally supplied by O2 Slovakia. I need the admin/supervisor password to access the device and remove the O2 configuration. Serial number: S220Z34002531 Could you please provide the password via private message? Thank you.
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NR5307 5G Router latest firmware.
Good morning from Greece. I recently got a 5G NR5307 Router. There seems to be a problem with the Online firmware upgrade, see image below I searched everywhere and I could not find any firmware repository for the NR5307. Could you provide me the latest firmware for the NR5307 Router? And some feature requests: Please…
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Generic firmware request for NR5307 (bought second-hand, SIM not working)
Hello Zyxel Community and Support Team,I recently purchased a second-hand Zyxel NR5307 5G router. Unfortunately, it seems to have a branded/operator firmware installed, and because of this, it is not reading or connecting to my local Italian SIM card.I cannot use the "Online Upgrade" feature through the web interface…
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Generic firmware request for NR5307 (bought second-hand, SIM not working)
Hello Zyxel Community and Support Team, I recently purchased a second-hand Zyxel NR5307 5G router. Unfortunately, it seems to have a branded/operator firmware installed, and because of this, it is not reading or connecting to my local Italian SIM card. I cannot use the "Online Upgrade" feature through the web interface…
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NR5103EV2 admin password needed – Label damaged (SN: S240Z09000734)
Hi everyone, I need some help with my Zyxel NR5103EV2. The label on the device is badly damaged (scraped and the QR codes are partially destroyed), so I can no longer read the default admin password or WiFi details. Here is the device information I still have: • Model: NR5103EV2 • Serial Number: S240Z09000734 • MAC…
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Firmware request for NR5103E (Three UK brand) - Need Cell/PCI Locking feature
Hello Zyxel Community Team, I am writing to request assistance regarding my Zyxel NR5103E router, which is originally branded by the Three UK network. I am currently trying to use the device, but I am facing severe connection stability and latency issues because the router constantly jumps between different cell towers. To…
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Zyxel NR5103E v2 // Admin password recovery, help request
Dear colleagues, I would like to ask for your help with my funny, but not so funny situation with my Zyxel NR5103E v2 Router. Yesterday when I came back home I found it reset to factory defaults and I found it the hard way, when my phone connected to a "strange" network, which was the default one. I don't want to mention…
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firmware modulo LTE zyxel 5398-M904
Good morning, I have an LTE5398-M904 purchased directly from the Zyxel website, with the ABQV .6 firmware regularly updated by me, and with the LTE 08 module firmware. I would like to update it via the router's website to the official version 12 which I believe I understood is the latest official Zyxel version. I read that…
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NR5103E (Three UK) stuck on V1.00(ACBJ.0)b12 — Need help updating to b15
Hi, I am using a Zyxel NR5103E router (Three UK branded version) which is currently stuck on firmware version V1.00(ACBJ.0)b12. The router is unable to find any over-the-air (FOTA) updates automatically. I am using the device in Greece with a Cosmote SIM card. Checking for updates via the Web GUI results in a message that…
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[FWA515] - Public/Private URL for return the WAN External IP
Hello everyone, I've an FWA515 that use the ETHWAN port to establish a PPPoE connection over internet. Then I've also an USG Flex 500H firewall, and this is configured in DMZ from the FWA; the FWA return to the flex a fixed IP, and the firewall configure it as external WAN interface. ONT Fiber → PPPoE → FWA ETHWAN FWA LAN…
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NR5103E (Three UK) stuck on V1.00(ACBJ.0)b12 — Need help updating to b15
Hello, I am using a Zyxel NR5103E router (Three UK branded version) which is currently stuck on firmware version V1.00(ACBJ.0)b12. The router is unable to find any over-the-air (FOTA) updates automatically. I am using the device outside the UK with a non-Three SIM card, and checking for updates via the Web GUI results in…
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Zyxel NR7303 from a local operator
Hello, I bought a Zyxel NR7303 from a local operator, but I need to use a different SIM card now. Could you please generate the Supervisor password for my device? Here is my Serial Number (S/N): S240Z27004161. Thank you very
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[FWA510/515] - It's possible to execute a PPPoE over VLAN using the LAN/WAN port?
Hello, I've an USG Flex 500H and would like to buy an FWA510/515 as connection backup. I use the USG Flex 500H with WAN (on port P1) that do a PPPoE over VLAN; in this way my network use the single WAN point to exit on internet. Now, with also the FWA, I can connect it on port P2 and use the firewall in dual-WAN…
