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Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers
Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers Zyxel Air mobile app is designed to simplify your Zyxel 5G/4G LTE mobile router’s network management. Thanks to its simple, intuitive yet powerful features including setup, finding the best installation location, and routine network management for your device!…
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Lost NR7303 admin password sticker
I don't know if Zyxel is doing this on purpose, but the "admin" password sticker has become illegible (while the serial number is still legible). Please help me recover my login password because without it, I can't align the antenna. S/N: S250Y27036516
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LTE7490
Had some time now and has been fine. Last few days I have had to reboot once, maybe twice a day at random times as connection is lost. Now surprisingly for the UK we have had some rather warm temps locally up to 37 deg C. Could this be a factor? I am sure some of these must be in hotter climates. I am going to try a…
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FWA515 cellular fallback without backup activated.
Hello everyone, I've been living something strange for 2 weeks. My fwa515 connected to FTTH as the main WAN folds into cellular WAN for no apparent reason because the FTTH connection works well. So I deactivated the WAN backup and the phenomenon is still happening! You can see it on the attached ping tests that go from 6ms…
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LTE7490-M904 - LTE Quectel upgrade
Hello Zyxel Support, I own a Zyxel LTE7490-M904 currently running: Router firmware: 1.00(ABQY.9)C0 Modem firmware: EG18EAPAR01A08M4G Current LTE module version: EG18EAPAR01A08M4G (Quectel EG18-EA module) I am writing to urgently request the firmware update package for the LTE module of my Zyxel LTE7490-M904 router. Could…
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NR7101 default WI-FI password
hello I bought a secondhand NR7101, but the antenna is missing wifi password sticker. How can I find wifi password so I can set up this router?
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FWA515 - 2.4GHz / MLO problems
Hi there, my FWA515 has got some problems with 2.4GHz too, some users are complaining about 2.4GHz issues and there's still no firmware update. 2.4GHz drops and all of my 2.4GHz devices (smart home) lose connection and are not functioning till I restart the FWA515. That's unacceptable. A firmware update would be great to…
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Lost NR7303 admin password sticker
Hi everyone! I need help because I lost my password to the administration portal of NR7303 and also the sticker, because I bought it second-hand. Could someone help me get to the password? S/N: S240Z42003948 Thanks!
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5G cpe with ppoe support
Does zyxel have any 5G cpe with pppoe support??? can any one suggest….
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WAH7601
I bought the router from a reseller. Now I inserted a Deutsche Telekom Sim and adjusted the APN to Deutsche Telekom with internet.telekom User telekom and Password tm I user all combination with ipv4 and Ipv6. It show, that the connection is establish. But the internet is not working. If I look at the package Status I can…
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fWA515 The firmware needs development !!!!!!
hi fWA515 router It needs significant development, such as: Temperature router frequency 5G - 4G Optimization Stability Wi-Fi Optimization Settings Optimization Hardware Acceleration Path MTU Discovery Expanded Options Performance Enhancement auto Firmware Upgrade & search Firmware updates and fixes should be released…
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NR5307 5G Router latest firmware.
Good morning from Greece. I recently got a 5G NR5307 Router. There seems to be a problem with the Online firmware upgrade, see image below I searched everywhere and I could not find any firmware repository for the NR5307. Could you provide me the latest firmware for the NR5307 Router? And some feature requests: Please…
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Firmware V1.00 (ABUS.3)C0 Download
Hello, I have significant problems with my 5G router NR2101. As a solution, I would like to install the firmware: V1.00(ABUS.3)C0 again to see whether the problem will be solved. Please download. Thank you very much
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FWA515 does not reconnect to N78 automatically after temporary band loss
Hello, I am experiencing an issue with the Zyxel FWA515 router. The device randomly loses access (often during the night) to the N78 band and switches to the much slower N1 band. This might happen because the carrier temporarily disables N78. However, when N78 becomes available again, the router does not reconnect to it…
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NR7103 firmware
Lately i have experienced internet connection losses. From logs can be seen that modem crashes. So i think i need to update software to get bug fix for it. Currently i have firmware version V1.00(ACCZ.1)C0 I bought it from ebay so i don't have ISP support for my router. How to solve this problem? Have anybody been at same…
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Lost Password for my NR7302
Hello, I own a Zyxel NR7303, but unfortunately, I’ve lost the PoE adapter that had the sticker with my Wi-Fi and admin passwords on it (as recommended in the manual, I had attached the sticker to the adapter). Because of this, I can no longer access the device’s configuration page. I’ve read that Zyxel can assist in…
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Hole in the back wall NR7101
It seems to be a small hole in the back wall in the NR7101, does anyone know why? And can this hole be a problem with water ingress when the router is located in a harsh environment? Should it be blocked?
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Sticker Password not working
Hey I have a Zyxel NR7302 and the password/login on the sticker is not working SN: S240Z19012873 The wifi shows up as Zyxel A5A5 but on the sticker it says 6B37
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NR7303 Supervisor/Root Password
Hi, i wanted to ask if there is anyways i could get the supervisor/root password for my device? SN: S250Y49071935 FW: V1.00(ACMO.0)b4_D0
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FWA 515 with separate WIFI 2.4Ghz & 5Ghz
Hi everybody, FWA515 purchased on 02/04/2026 (MM-DD-YYYY) Firmware: 1.60 (ACPZ.0) C0 I have 15 devices that operate exclusively on the 2.4 GHz band. The other staff devices operate on the 5 GHz band. After 3 months with MLO enabled, I noticed that some “2.4 GHz devices” were no longer online. Restarting the FWA515 allows…
