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Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers
Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers Zyxel Air mobile app is designed to simplify your Zyxel 5G/4G LTE mobile router’s network management. Thanks to its simple, intuitive yet powerful features including setup, finding the best installation location, and routine network management for your device!…
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Need ACDJ firmware dump for Zyxel NR5103E – device flashed with wrong NR5103 generic firmware
Hi everyone, I need help recovering a Zyxel NR5103E (Tre Sweden variant). The device was incorrectly flashed buy a buyer who claimed it didn't work and used the site to send it back to me and get his money back stating it wasn't working when he got it (well, he had it for over a week when it stopped working for him). It…
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[FWA515] - Public/Private URL for return the WAN External IP
Hello everyone, I've an FWA515 that use the ETHWAN port to establish a PPPoE connection over internet. Then I've also an USG Flex 500H firewall, and this is configured in DMZ from the FWA; the FWA return to the flex a fixed IP, and the firewall configure it as external WAN interface. ONT Fiber → PPPoE → FWA ETHWAN FWA LAN…
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Nebula FWA515 Firmware 1.70 Falls Short of Expectations – Community Request for an Exceptional Firmw
Nebula FWA515 Firmware 1.70 Falls Short of Expectations – Community Request for an Exceptional Firmware UpdateAfter waiting for more than eight months, Zyxel has finally released Nebula FWA515_1.70(ACPZ.1)C0. We appreciate the security fixes included in this release. Security is essential, and addressing vulnerabilities is…
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FWA515 V1.70: PPP IPCP Passthrough does not propagate the negotiated IPv4 address to the DHCP pool
Post Hello Zyxel Support and Community, I would like to report a reproducible IPCP Passthrough issue on an FWA515. This is a new and narrowly scoped report: PPPoE discovery, authentication, and IPCP negotiation all succeed. The failure occurs afterward, when the negotiated IPv4 information should be propagated to the…
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FWA710 going offline
We have a FWA710 router which is going offline in time to time (daily). Sometimes minutes before going back online, sometimes for hours and needs to rebooted to get online. We have good 5G signal (less than -85db). This is what I find in the log, device went offline at 20:55, got online at 04:00 (Scheduled reboot). What…
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[FWA515] - Speedtest diagnostic, error in bandwidth speed
Hello, I've connected the FWA515 to a 2.5Gb WAN. The internet connection is via a 2.5Gb fiber optic and a 2.5Gb ONT. After launch the speedtest, this was the result: ###AutoSpeedTest downloading CLIENT config...... ###AutoSpeedTest downloading SERVER URL List...... ###AutoSpeedTest select SERVER URL: speedtest.23m.com…
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[FWA515] - Unable to establish PPPoE over VLAN connection on WAN interface
Hello, I've received today the FWA515 and I've tried to configure the WAN interface, but without success. I've an external Fiber ONT (Zyxel PM5100-T1) and when I try to configure the ISP (Telecom Italia) parameters, the FWA don't connect. The FWA settings are: Mode: Routing Encapsulation: PPPoE IPv4/IPv6 mode: IPv4 Only…
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[FWA515] - No Cellular IP Passthrough if is enabled the ETH WAN
Hello, I've an FWA515, and if I've enabled the Ethernet WAN functionality, is not possible to enable also the Cellular IP Passthrough (is missing the menu) It's normal this? It's not possible to configure the Cellular IP Passthrough meanwhile we use the ETHWAN functionality? Also because, in this way, if I use the WAN…
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[FWA510/515] - It's possible to execute a PPPoE over VLAN using the LAN/WAN port?
Hello, I've an USG Flex 500H and would like to buy an FWA510/515 as connection backup. I use the USG Flex 500H with WAN (on port P1) that do a PPPoE over VLAN; in this way my network use the single WAN point to exit on internet. Now, with also the FWA, I can connect it on port P2 and use the firewall in dual-WAN…
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[FWA515] - WAN PPPoE Passthrough seems not working
Hello, I've an FWA515 configured for using the LAN2 as WAN and a PPPoE over VLAN (VLAN ID 835) for the internet connection. I've enabled the PPPoE Passthrough functionality, but seems not working. I've set the VLAN ID 835 into the ethernet adapter in a Windows machine and then configured a PPPoE Broadband connection. If I…
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NR2101 firmware V1.00(ABUS.1)b177
Unable to upgrade from this version. Need some help. Thanks
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NR2101 and firmware V1.00(ABUS.1)b177
I can't update my firmware from V1.00(ABUS.1)b177. I am having issues with dropping and the router refusing to connect. What do I need to do to get on the latest firmware?
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NR2101 firmware V1.00(ABUS.1)b177
I just got an NR2101 and am stuck on firmware V1.00(ABUS.1)b177 (which I believe is a beta) and can't update. I've downloaded the .zip files, but it gives me an error that it is incorrect. How do I move off of the beta firmware. I'm having 5G drops and other issues which I think can be resolved by getting onto the latest…
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Wi-Fi network name doesn't match the one listed on the device
I bought a new router NR5103E , but I’m having a problem where the actual Wi-Fi network name doesn't match the one listed on the device. I tried a factory reset, but the issue persists; I suspect the sticker on the back doesn't actually belong to this specific unit. I also tried accessing the 192.168.1.1 configuration page…
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Zyxel NR7302 with Telekom Firmware not working with Telekom SIM
Hi, I purchased the Zyxel NR7302 with Telekom Firmware via the official Zyxel Amazon Store. I installed the device with a Telekom SIM Card but had to change the APN address from "update.telekom" to "internet.telekom" for the SIM to be able to connect to the internet. This works fine. After several days, I noticed that the…
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FWA710 No download speed.
Good Morning, I seem to have an issue with a FWA710 router I have installed, along with some AP's and a switch. The Router is getting a perfect 4G/5G signal, but when i do speed test through its GUI I get 0.01 download and up to 74.1 upload. When this was first installed, and found this fault I chatted with Tobi AI, and I…
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NR7103 Can't change any setting in web gui.
When i type 192.169.1.1 the web gui shows up with out any login. Empty page with the Zyxel logo in upper right corner. I can choose from meny but nothing happens. When I try to logout ill get message that it failed to logout. Tried to reset but no changes.
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NR7302 Supervisor/root and admin Password
Hello, I'm need the supervisor/root and admin password of my NR7302. S/N is S240Z19005293 thx
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FWA515 - 2.4GHz / MLO problems
Hi there, my FWA515 has got some problems with 2.4GHz too, some users are complaining about 2.4GHz issues and there's still no firmware update. 2.4GHz drops and all of my 2.4GHz devices (smart home) lose connection and are not functioning till I restart the FWA515. That's unacceptable. A firmware update would be great to…