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Re: [NWA130BE] Since 7.20, iPhone 16 toggles between WiFi and Celluar
As written in my last post here, @Zyxel_Melen asked me to collect Wifi network traces for further analysis. For some reason I was also asked to change the order of my configured SSIDs.
My original setup was:
1. SSID#1 with 2.4G
2. SSID#2 with 2.4G/5G/6G
3. SSID#3 with 2.4G/5G/6G
3. SSID#4 with 2.4G/5G/6G ⇒ SSID#4 is used by the iPhone
The request was to swap #1 and #2 ending up in:
1. SSID#2 with 2.4G/5G/6G
2. SSID#1 with 2.4G
3. SSID#3 with 2.4G/5G/6G
3. SSID#4 with 2.4G/5G/6G ⇒ SSID#4 is used by the iPhone
As you can see, the actual relevant SSID was not touched and also nothing else was changed except the order.
Since then I am now eagerly waiting to collect the diagnostic files / traces, but the issue has not occured for me since two weeks now. Before I could see it on a daily basis.
Maybe it is all big coincidence and as soon as I press "Post comment" here, it will immediately pop up again ;) But maybe it is related and therefore a ask to everyone having the same issue to have a look at their SSID config. Maybe there is a pattern if you commpare it to my setup.
Re: [USG Flex H] - Migration from 200HP to 500H
Hi @Maverick87 ,
Currently, there is no configuration conversion tool for migrating settings from the 200HP to the 500H. To learn more about firewall configuration converters, please refer to this link.
Firewall Configuration Converter | Zyxel Networks
Due to differences in interface specifications, port numbers, modifying the configuration file and importing it is not recommended. Please configure the device manually instead.
Re: VPN100 to USG FLEX 500H Upgrade Path
Hi @MattKRRA
VPN100 doesn't support to convert the configuration to USG FLEX 500H since the physical hardware difference. It only support to USG FLEX 200H/200HP.
However, it is recommended to do the conversion to USG FLEX 200H first so you can copy some part of settings, like security policy & security services, for reducing the configuration period.
About the failed submit via the online submission form, could you share the site/URL that you submitted?
Re: XS1930-10 New Firmware Problem 4.80(ABQE.4)C0
Hi @PeterUK
As scheduled, the XS1935-10 will be available in your region this October.
Re: Missing channels in U-NII-3 band in the UK
Thanks for the help @Zyxel_Melen. I did reset the AP (did backup the config first), configured it on Nebula and switched the network to country United States, keeping an eye on the dBm limits as they're diverse here in UK from the US ones, but I have access to U-NII-3 band now.
r4w
Nebula Cloud Service Incident 2026-06-15 09:52 - 17:53 (UTC+0)
Dear Nebula Users,
The system had some issues due to an incident.
Issue Started from:
2026-06-15 09:52 (UTC+0)
Resolved:
2026-06-15 17:53 (UTC+0)
Issue Symptom & Risk:
- Some devices are offline and unable to reach NCC servers successfully.
- NCC is unable to provision or update network settings to Nebula devices.
- Some APIs may return incorrect results.
- Services related to NCAS may experience instability.
- Monitoring information abnormal on NCC
Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change.
If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO
We apologize for any inconvenience this has caused.
Zyxel Nebula Support
Re: Slow speeds on ports
Hi @ArjanCE ,
Thank you for the update and for sharing your test results. We're glad to hear that all ports are now providing 1G connections. It appears the unexpected speed readings were caused by the quality of the patch cable rather than the switch itself.
Re: VLAN Configuration on Zyxel Switch and UniFi SSIDs
VLAN1 is a untagged? And PF Sense LAN is untagged native?
So
VLAN 1 on switch should be
port 1 VLAN 1 fixed untagged PVID 1
port 3 VLAN 1 fixed untagged PVID 1
VLAN 2 is tagged
port 2 VLAN 2 fixed tagged
port 3 VLAN 2 fixed tagged
PeterUK
Re: VPN to ATP200 from MacOS
Zyxel Melen
I have come across the following article which has answered my second question :
It says the Google Authenticator App is not compatible with 2FA but we have now tested\setup the 2FA to go to email which works OK with the native IKEv2 IPSec VPN software.
Thanks again for your help.
StevieG
Re: VMG4005-B50A: Why is the latest firmware not available?
Hi @AlexEs
Did you eventually succeed in getting the firmware file?
Hope you dont mind me asking for the file as well? i'm having the same issue acquiring the file!
Best,
Mark
kortedem