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The V5.36 Patch1 was not available in MyZyxel portal as a download.

But I had V5.35 available so I've done a downgrade.

After that I was able to do the cloud firmware update.

Hi asiawatcher

For the software function, both series have the same feature set. The only difference between USG and ZyWALL series is that USG is default bundled one year license with better price. If you need UTM features, USG is more recommended than ZyWALL series.

Well I give in going round and round with Strongvpn they just say not supported by their guides I just don't get how privatevpn.com and hideipvpn.com both don't list Zyxel but L2TP works just fine with them, I just have to think no one uses L2TP at Strongvpn and thats the reason it don't work.

The USG100 is old and no longer updated and speed might not be that good…

But a reset button will use default settings.

Thanks for clarifying.

I dug a little deeper and tested policy routes for binding FQDN objects (or whatever criteria you pick) to certain IP addresses on a WAN port.

My ISP / WAN IP settings
Yours might differ – call your ISP when in doubt…

Modem/Router IP xxx.xxx.xxx.13 (this is also my gateway)
IP #1 xxx.xxx.xxx.14
···
IP #5 xxx.xxx.xxx.18
Subent Mask 255.255.255.248

#1 Add IPs to the WAN interface
Go to Network > Interface > Ethernet > select your WAN port and click "Create Virtual Interface".
Fill in Name, IP, Netmask and Gateway (at least that works for me) and maybe change Metric to something higher than the default 0 if you want your main IP to be used per default.

#2 Create IP objects
Go to Object > Address/Geo IP and add objects of the type INTERFACE IP for all your virtual WAN interfaces.

#3 Add Policy Route
Go to Network > Policy Route and click "Add".
Configure your criteria for the Route. I chose "Any" for all and set the Destination Address to a FQDN for testing. Just like any other Policy.
Set Next Hop to "Interface" and pick the WAN interface.
Then comes the important part: Switch "Source Network Address Translation" from "Outgoing Interface" to one of your newly added IP objects.

For testing I use this PHP one-liner: echo $_SERVER["REMOTE_ADDR"];

Dear all users,

This problem should be same as this discussion:

We are currently investigating the problem. Please add the File Pattern "AD2F1837.HPPrinterControl*" on the Allow list in your Anti-Malware settings:

Here is the on-premise firewall setting:

Here is the Nebula firewall setting:

We will provide an update as soon as we have more progress. Thank you for your patience.