Anti-Malware False-positive or Real?

Zyxel_Jeff

Dear all users,

Thank you for your patience, and we apologize for any inconvenience caused. We are committed to improving the processing workflow for handling false-positive detections in the future. Additionally, we have made some corrections to the latest Anti-Malware signature. Therefore, we kindly request you to update the signature to the latest version (20230517) and verify whether the false-positive detection issue has been resolved. Once again, we appreciate your understanding and cooperation.

PhilippeBkk

https://community.zyxel.com/en/discussion/comment/51713#Comment_51713

https://community.zyxel.com/en/discussion/comment/51859#Comment_51859

Same for me

PhilippeBkk

I have sent all information 3 days ago and still no feedback from your side for update

Zyxel_Jeff

Hi @PhilippeBkk

I already replied to you in a private message. We will fix the wrong threat intelligence machine learning signature version on V5.37 firmware. Thanks.

e_mano_e

@Zyxel_Jeff

When will firmware 5.37 be released?

I still need to upate all of my customers ATP100 models.

Zyxel_Jeff

Hi @e_mano_e

V5.37 firmware is scheduled to be released at the beginning of July. Thanks.