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Re: mellanox 25G eth card on xs1930-10 by sfp28
Hi @xs1930,
Welcome to Zyxel Community!
From the port status image, we can see that port 9 is not even link up.
After investigating the network card and SFP you used, I notice that the Mellanox 4121A is able to perform 10G, but not for RTXM330-005. Seems that the SFP is only support 25G, so please ensure this SFP is backward compatibility to 10G.
In addition, you may consider Zyxel SFP which demonstrates in our switch datasheet.
For 10G, we have SFP 10G-SR and 10G-LR.
Hope it helps.
Welcome to Zyxel Community!
From the port status image, we can see that port 9 is not even link up.
After investigating the network card and SFP you used, I notice that the Mellanox 4121A is able to perform 10G, but not for RTXM330-005. Seems that the SFP is only support 25G, so please ensure this SFP is backward compatibility to 10G.
In addition, you may consider Zyxel SFP which demonstrates in our switch datasheet.
For 10G, we have SFP 10G-SR and 10G-LR.
Hope it helps.
Re: How can i see my invoices in the MyZyxel portal?
Hi @JoshuaWH
If you purchased license from Marketplace, you should get the invoice from Marketplace directly. Of can you give me the order number so that we can help on this?
If you purchased license from Marketplace, you should get the invoice from Marketplace directly. Of can you give me the order number so that we can help on this?
Re: issue with high availability
Hi @Hoygen83,
Can you try to update devices firmware one by one without set up before configuring Device HA environment and make sure partitions run same firmware version?
You need to connect 2 USG1100’s Port 8 to each other for HA setup.
Also if your setup is successful you have to see your Passive Device’s information in the Passive Device Status menu.
Please find attached file as reference for HA configuration.
Re: I cannot get the Multi X App to connect to the Multi X network.
I, too, can't get my Multi X units to communicate to the Multi App. My iPhone 8 updated to IOS15 on Tuesday night and since then have not been able to connect to the Multi X units. All the app gives me is the Home Screen and "Connecting" at the top but nothing happens. I would like advice on what to do.
MichaelP
1
Re: NBG7815 - Unable to register the product ?
Hi @gnivat
The two websites belongs to different product categories and which are targeting to different users.
So we manage licenses in different places.
Re: NBG7815 - Unable to register the product ?
Hi @gnivat
The NBG6818 and NBG7815 can register on https://mycloud-sso.zyxel.com
When login NBG6818 and NBG7815 it will register an account on the PCloud.
You can login the device by using the PCloud account to access the device.
The NBG6818 and NBG7815 are not able to register on https://portal.myzyxel.com/ or
The NBG6818 and NBG7815 can register on https://mycloud-sso.zyxel.com
When login NBG6818 and NBG7815 it will register an account on the PCloud.
You can login the device by using the PCloud account to access the device.
The NBG6818 and NBG7815 are not able to register on https://portal.myzyxel.com/ or