register device

serverpal
serverpal Posts: 29
First Comment Friend Collector Second Anniversary
 Freshman Member
in Security
Hi,
I bought usg 100 flex and I'm activating it.
in rigester device page I activated it on my account, in fact i seeit in my device but when I press refresh on register devie button I get device registration status not registered.

why?

Accepted Solution

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,189
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
     Zyxel Employee
    Answer ✓

    Your USG FLEX 100 (MAC: D8:xx:xx:xx:xx:75) is already registered on myZyxel.com.
    If it is still show unregisterd on device's web GUI, please send the remote access information to me in private message to check the symptom. 
    image.png

    Click this link to start: https://bit.ly/3R2Wx52
    Emily

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