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How do I perform firmware recovery on USG Flex H series models?
Question : How do I perform firmware recovery on USG Flex H series models? Answer : Below are the steps using the USG Flex 200H with V1.31 firmware as an example. STEP1. Boot up the device and wait for the console message: 'Press any key to enter debug mode within 3 seconds. ..................' then enter the debug mode.…
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How to Monitor WAN Status via SNMP?
If you want to monitor the status of your WAN interface using SNMP, you can use the Object Identifier (OID) .1.3.6.1.2.1.2.2.1.8.X (where X is the interface index). This OID will help you check the operational status of your network interfaces. Here are the steps: * Open your SNMP management tool or command line. * Use the…
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How do I check if the 10G port of the USG Flex 700H is working normally on Nebula?
Question: How do I check if the 10G port of the USG Flex 700H is working normally on Nebula? Answer: Once the 10G SFP connects to the USG Flex 700H the user can navigate to the path of Nebula: Site-wide > Monitor > Device > Firewall > Port > To check the port connectivity status, the user can navigate to the dashboard of…
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Does the USG Flex H model support 10G SFP ports?
Question: Does the USG Flex H model support 10G SFP ports? Answer: Yes, the USG Flex 700H model supports 10G SFP ports on P13 and P14. For instance, when the USG Flex 700H connects to a 10G SFP port on P13, the user can navigate to the dashboard of the local Web GUI to see P13 connected with a port speed of 10Gbps, as…
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Why can't I configure the H series firewall settings in the Nebula?
Question : I have a USG FLEX 200H, but I can't find the firewall entry under Configure. Answer: Currently, USG FLEX H series supports Cloud Monitoring Mode only on Nebula. After you follow the guide in the setup wizard, USG FLEX H will be registered on Nebula. You can use the following features to manage USG FLEX H on…
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How do I check which IEEE standard the PoE port operates under using the CLI?
Question : How do I check which IEEE standard the PoE port operates under using the CLI? Answer : The user can use the CLI "show state poe port port-number" to check the current POE IEEE standard. For instance, the user checks that the mode is AT for Port 3 of the USG Flex 500H, as shown below: usgflex500h> show state poe…
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Does the USG Flex H/HP model support IEEE 802.3af and 802.3at standards for the PoE feature?
Question : Does the USG Flex H/HP model support IEEE 802.3af and 802.3at standards for the PoE feature? Answer : Yes, the USG Flex H/HP model supports IEEE 802.3af and 802.3at. Please refer to the table below: The related article: What is the PoE port number for each USG Flex H/HP model?
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How can I check each services those cost CPU and memory usage on the USG Flex H using the CLI?
Question: How can I check each services those cost CPU and memory usage on the USG Flex H using the CLI? Answer: usgflex100h> cmd debug system ps If your CPU & Memory usage always stay in abnormal usage even there is no much traffic, then you can use CLI for further check which service cost the most of resource.
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How do I execute a fuzzy search for an object and remove it on the Web GUI?
Question : There are many Address objects, how do I execute a fuzzy search for an object and remove it on the Web GUI? Answer : For instance, the user wants to remove a specific address object with a name containing '24030'-related characters. Navigate to Object > Address > Address > Search insights > To search 24030.…
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How can I flush sessions within specific source address on the USG Flex H using the CLI?
Question: How can I flush the exist sessions within specific source IP address on the USG Flex H using the CLI for troubleshooting purposes? Answer: The user can use the CLI command cmd conn clear source "IP Address" to flush the current sessions, as shown below:
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Does the USG Flex H model support the fuzzy search function in the sub-options of the Web GUI?
Question : Does the USG Flex H model support the fuzzy search function in the sub-options of the Web GUI? Answer : Yes, the USG Flex H model supports this function. The user can search for the keyword in the Search insights field of the sub-options , for instance, by searching for a 'ge3' on Network > Interface > Interface…
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Does the USG Flex H model support the fuzzy search function in the main menu of the Web GUI?
Question : Does the USG Flex H model support the fuzzy search function in the main menu of the Web GUI? Answer : Yes, the USG Flex H model supports this function. The user can search for the keyword in the upper left corner field of the main menu, for instance, by searching for a 'VPN'-related function.
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Why is the PoE function not working on the USG Flex H/HP models?
Question : The user may encounter an issue where the PoE function is enabled on the USG Flex H/HP models, and the device is connected to a PD device, but the PoE function is not working and there is no power displayed on the PD device. What could be the possible reason? Answer : The possible reason could be that the user…
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How do I enable or disable the PoE function on the USG Flex H model using the CLI?
Question : How do I enable or disable the PoE function on the USG Flex H model using the CLI? Answer : The user can use CLI to enable or disable the PoE function. For instance, to disable the PoE function on port 2 of the USG Flex 200HP, follow the steps shown below: usgflex200hp> edit running usgflex200hp running config#…
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What is the PoE port number for each USG Flex H/HP model?
Question : What is the PoE port number for each USG Flex H/HP model? Answer : The user can refer to the table below to check the PoE port number for each USG Flex H/HP model:
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How do I check the PoE configuration on the USG Flex H model using the CLI?
Question : How do I check the PoE configuration on the USG Flex H model using the CLI? Answer : The user can use the CLI "show config poe port <port-number> enabled" and " show config text running poe port <port-number> enabled " to check the PoE configuration on the USG Flex H, as shown in the example below for the USG…
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How do I enable or disable the PoE function on the USG Flex H model through the Web-GUI?
Question : How do I enable or disable the PoE function on the USG Flex H model through the Web-GUI? Answer : The user can navigate to Network > Interface > Port > Configuration > POE to enable or disable the PoE function. For instance, to disable the PoE function on the USG Flex 200HP, follow the steps shown below: Click…
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How can I check the PoE port status of the USG Flex H model using the CLI?
Question : You found PoE Port is not working, It is possible that Firewall did not supply enouth Power or the PoE device needs more watts. How do I check the PoE port status of the USG Flex H model through the CLI?" Answer : The user can use the CLI "show state poe port <port-number>" to check the current POE port status.…
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How do I reset the PoE port through the CLI on the USG Flex H model?
Question : How do I reset the PoE port through the CLI on the USG Flex H model? Answer : The user can use the CLI "cmd poe reset-power port <port-number>" to reset the specific POE port, for instance, the user can use CLI "cmd poe reset-power port 2 " to reset the POE port of the USG Flex 200HP. usgflex200hp> cmd poe…
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How do I reset the PoE port through the Web-GUI on the USG Flex H model?
Question : How do I reset the PoE port through the Web-GUI on the USG Flex H model? Answer : The user can navigate to Network > Interface > Port, hover over the PoE port (e.g., Port 2 of the USG Flex 200HP), and click the Power Reset button to reset the PoE port. This will temporarily power off the port by disabling and…