Is it possible to get the old firmware file of the USG FLEX H series Firewall?

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Zyxel_James
Zyxel_James Posts: 788  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

Question:
Is it possible to get the old firmware file of the USG FLEX H series Firewall?
Answer:
Now USG FLEX H series only allows to upgrade the firmware by cloud firmware management, which means you don't have a path to download the firmware file includes the old version.
Please contact Zyxel Support for this request, thanks.