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What does the Advanced mode option do on the Nebula SSID settings page?
Nebula offers a simple SSID configuration for easy setup by default. However, for users who need more detailed configuration options, there is an Advanced mode. This mode includes additional features such as: Security mode SSID VLAN Forwarding mode Captive portal 802.1x authentication 802.11 k/v/r enhancements Rate limit,…
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How to change Captive portal page Logo and showing message on Nebula?
Customizing the captive portal page on your Nebula-managed Zyxel device allows you to provide a branded and informative experience for users accessing your network. This FAQ guide will walk you through the steps to change the captive portal page logo and add a custom message. Firstly, you have to configure captive portal…
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Why the Sign-in method Click-to-continue option grey-out on Nebula?
The Sign-in method Click-to-continue option greyed out because none of the access point models managed on your site support the captive portal feature. For a list of models that support the captive portal feature, please refer to the Zyxel Device Function Table
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How to check my AP support what features on Nebula?
Please refer to the Zyxel Device Function Table
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Why the WPA Enterprise (802.1x) option grey-out on Nebula?
The WPA Enterprise options (802.1x) grey out because none of the access point models managed on your site support the 802.1x feature. For a list of models that support the 802.1x feature, please refer to the Zyxel Device Function Table
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Why the captive portal options grey-out on Nebula?
The captive portal options are greyed out because none of the access point models managed on your site support the captive portal feature. For a list of models that support the captive portal feature, please refer to the Zyxel Device Function Table
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How to customize or override Programmable SSID's PSK for specific AP?
To customize the PSK of the programmable SSID for a specific location, follow these steps: Navigate to the Nebula » Devices » Access Points page. Select the AP deployed in the specific location. Click on the Action button. Choose Change PSK to update the programmable SSID password settings. For more detailed instructions,…
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Why Captive Portal not working with L2 Isolation?
Topology: Nebula managed AP —— SW —— Firewall SSID configuration: Answer: The captive portal page will pop out after the client can resolve the domain. Please ensure your firewall allows the VLAN traffic to resolve the domain/nslookup (UDP 53). If the firewall doesn't allow it, it will cause the captive portal page not to…
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What Type of QoS is Used by Nebula AP?
Nebula AP utilize WMM as default quality of service (QoS) protocol. This prioritization is critical for applications such as VoIP and video streaming, ensuring that these time-sensitive communications receive the necessary bandwidth and minimal delay.
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How to Configure QoS (Quality of Service) for VoIP on Nebula AP?
The WMM setting is always active and cannot be turned off or adjusted in the Nebula AP settings. This feature automatically prioritizes audio, video, and voice applications, which is essential for maintaining quality in VoIP communications.
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[Nebula] Is it possible to only allow certain MAC addresses on WLAN?
To limit access to your WLAN to specific devices, you can utilize the MAC-based Authentication feature. This approach allows only devices with MAC addresses that are listed in the Access Point's MAC address filter to connect to the network. For step-by-step guidance on configuring this setting, please refer to the detailed…
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Should I Keep the 2.4GHz Band Enabled for My SSIDs?
In general, keeping the 2.4GHz band active on your wireless network is advisable for several compelling reasons: Wider Coverage: The 2.4GHz frequency band offers broader coverage compared to the 5GHz band. This is particularly beneficial for areas on the edges of your network that 5GHz may not reach, ensuring these areas…
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Can only specific MAC addresses be allowed to connect to an SSID?
To ensure that only certain MAC addresses clients can connect to the SSID, you can implement MAC-based Authentication feature. This method permits only devices with MAC addresses that are included in the Access Point's MAC address list to connect to the Wi-Fi network. For detailed instructions on how to set this up, please…
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What is U-APSD in SSID Advanced setting page?
U-APSD stands for Unscheduled Automatic Power Save Delivery, a feature designed to extend the battery life of Wi-Fi devices. It is particularly beneficial for battery-powered Wi-Fi clients connected to networks, such as mobile phones, tablets, and certain IoT devices. Here's how U-APSD works to conserve battery power:…
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What Does Local Bridge Mean for AP Traffic Options?
Local Bridge means that any network traffic from clients connected to the Nebula AP will be sent directly to the network through the AP’s local gateway. This setup is ideal if the primary need is to access the Internet without routing traffic through other network devices or services. It simplifies the network…
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SSID Expansion/AP Grouping
In the ever-evolving landscape of network management, Zyxel Networks is excited to announce significant enhancements to our SSID capabilities and the introduction of AP grouping. These developments are designed to cater to complex networking environments, such as hotels and shared office buildings, where the demand for…
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How to configure SSID if Nebula site includes access point and security router?
In case your Nebula site includes both access points and security router, the Broadcast AP option becomes available within the SSID settings interface. This option is crucial for determining which SSIDs are deployed across different devices within your network. To access and configure this setting, navigate through the…
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How can I print vouchers with specific SSID name?
With the introduction of the voucher UI SSID name printing feature in Nebula Control Center (NCC) version 17.30, users have enhanced flexibility in managing SSID vouchers. In scenarios where a site has multiple SSIDs, each with its unique name and voucher capability, this feature allows you to select the SSID name you wish…
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Is an SSID voucher code restricted to a specific SSID?
No. It's important to clarify that the SSID name indicated on the voucher serves as a reference and does not restrict the voucher's use to that specific SSID. For instance, if you print a voucher with "My 2nd SSID" as the reference name, this voucher remains valid for any SSID enabled with the voucher feature. Therefore, a…
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How to enable/Disable Layer2 Isolation with Zyxel AP on Nebula?
Please navigate to the Layer2 Isolation switch using the following steps: Go to Site-wide >Configure > Access Point >SSID Advanced Settings Look under 'Advanced Settings' for the 'Layer2 Isolation' option. Note: When your AP has the 'Guest Network' enabled, Layer2 Isolation will be automatically activated.