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Should I Keep the 2.4GHz Band Enabled for My SSIDs?
In general, keeping the 2.4GHz band active on your wireless network is advisable for several compelling reasons: Wider Coverage: The 2.4GHz frequency band offers broader coverage compared to the 5GHz band. This is particularly beneficial for areas on the edges of your network that 5GHz may not reach, ensuring these areas…
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Can only specific MAC addresses be allowed to connect to an SSID?
To ensure that only certain MAC addresses clients can connect to the SSID, you can implement MAC-based Authentication feature. This method permits only devices with MAC addresses that are included in the Access Point's MAC address list to connect to the Wi-Fi network. For detailed instructions on how to set this up, please…
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What is U-APSD in SSID Advanced setting page?
U-APSD stands for Unscheduled Automatic Power Save Delivery, a feature designed to extend the battery life of Wi-Fi devices. It is particularly beneficial for battery-powered Wi-Fi clients connected to networks, such as mobile phones, tablets, and certain IoT devices. Here's how U-APSD works to conserve battery power:…
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What Does Local Bridge Mean for AP Traffic Options?
Local Bridge means that any network traffic from clients connected to the Nebula AP will be sent directly to the network through the AP’s local gateway. This setup is ideal if the primary need is to access the Internet without routing traffic through other network devices or services. It simplifies the network…
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SSID Expansion/AP Grouping
In the ever-evolving landscape of network management, Zyxel Networks is excited to announce significant enhancements to our SSID capabilities and the introduction of AP grouping. These developments are designed to cater to complex networking environments, such as hotels and shared office buildings, where the demand for…
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How to configure SSID if Nebula site includes access point and security router?
In case your Nebula site includes both access points and security router, the Broadcast AP option becomes available within the SSID settings interface. This option is crucial for determining which SSIDs are deployed across different devices within your network. To access and configure this setting, navigate through the…
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How can I print vouchers with specific SSID name?
With the introduction of the voucher UI SSID name printing feature in Nebula Control Center (NCC) version 17.30, users have enhanced flexibility in managing SSID vouchers. In scenarios where a site has multiple SSIDs, each with its unique name and voucher capability, this feature allows you to select the SSID name you wish…
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Is an SSID voucher code restricted to a specific SSID?
No. It's important to clarify that the SSID name indicated on the voucher serves as a reference and does not restrict the voucher's use to that specific SSID. For instance, if you print a voucher with "My 2nd SSID" as the reference name, this voucher remains valid for any SSID enabled with the voucher feature. Therefore, a…
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How to enable/Disable Layer2 Isolation with Zyxel AP on Nebula?
Please navigate to the Layer2 Isolation switch using the following steps: Go to Site-wide >Configure > Access Point >SSID Advanced Settings Look under 'Advanced Settings' for the 'Layer2 Isolation' option. Note: When your AP has the 'Guest Network' enabled, Layer2 Isolation will be automatically activated.
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Why Can't Zyxel AP Set WPA3 Personal Only Authentication?
Zyxel AP currently do not support setting WPA3 Personal as the sole authentication method. This limitation is due to the implementation of the WPA3 transition mode feature. WPA3 is a newer security standard that provides enhanced security features. However, not all client devices are capable of supporting WPA3 yet. To…
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[Nebula] Understanding WPA3 SSID
Scenario: Your network includes a variety of devices with different encryption capabilities, including WPA3. You're considering configuring the security method to WPA3 but are unsure if WPA2 devices will still be able to connect or whether let only devices with WPA3 capability to connect to the WPA3 SSID. This FAQ will…
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What is the voucher for wireless clients?
A voucher is a unique printable code that allows a user to authenticate with a Wi-Fi network for a limited period of time. A user connects to the Wi-Fi network’s SSID and then enters the code in a captive portal. After a successful login, the expiry time of the voucher starts counting down. Vouchers are useful in…
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How to Turn Off WiFi to Limit Children's Network Access at Night?
Limiting children's internet access during nighttime can be important for their sleep and health. Here's a straightforward way to turn off your WiFi at specific times. 1. Go to Access Point > Configure > SSID Schedule. Set SSID off times to disable WiFi module during those periods. Reference for SSID scheduling: Remember…
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How to effective management of AP for Nighttime Deactivation with Nebula?
Efficient management of network resources is crucial, especially for wireless access. An important aspect of their management involves the ability to control their operational status, such as deactivating them during non-business hours for security and energy-saving purposes. This guide outlines the process of managing…
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How to enable the 6GHz radio of your Zyxel AP with Nebula mode
Introduction: As technology continues to advance, modern Wi-Fi networks now embrace additional frequency bands, including the 6GHz spectrum, providing enhanced bandwidth and accelerated network speeds. This guide is designed to assist you in configuring the 6GHz frequency band and establishing a successful connection. Step…
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Why specific wireless clients cannot find the SSIDs?
Range Issues One of the most common reasons for specific devices may not detect a Wi-Fi network is due to range issues. If your device is too far from the wireless router or if there are physical obstructions like walls or large metal objects, the Wi-Fi signal might not reach your device. Here are a few steps to resolve…
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How to edit captive portal’s Registration page by HTML?
This FAQ has previously guided you how to change of a captive portal layout by editing the HTML and CSS code. If you need instructions on how to modify the Registration page (which is part of the Login page) of the captive portal using HTML, please follow the steps outlined below. Navigate to Configuration > Access points…
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How to resolve your Wi-Fi client cannot see the 6G radio SSID.
Issue Description: As the Wi-Fi 6E products become more and more popular, there are many users got the same issue, why cannot see the Wi-Fi 6E SSID or only connect to 2.4G or 5G even done the setting on AP and purchased new Wi-Fi 6E AP. Resolution: There some of the general reasons may cause you cannot see the Wi-Fi 6E…
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What is the Maximum Character Limit for Message Text in Nebula Captive Portal page?
When configuring the captive portal on the Nebula for access point at Site-wide > Configure > Access points > Captive portal customization > Click-to-continue/Voucher/Sign-on page > Message. It's important to note that the message text field has a maximum character limit of 4096 characters. This limit includes all…
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How to configure unique SSID on specific Access Points on Nebula?
To set up or add an unique SSID for a specific AP in your Zyxel network, follow these steps: Go to Devices » Access points page on Nebula. Find and select the AP you wish to configure. Click on the 'Tag' button. In the 'Add' field, enter the desired tag value and click 'Add new'. Go to Configure » Access points » SSID…