Once you've logged into Nebula, please proceed with the following steps: 1. On the "Choose Organization" page, click the icon located in the upper right corner of the page, and then select "Language." 2. Select your preferred language. 3. To save and apply your changes, click on "Close."
To secure your device ownership, particularly for Nebula Devices, you can override the default setting that allows the transfer of device ownership to another administrator. By default, your Nebula Device can be transferred to another administrator's organization by using the Nebula Mobile app to scan the QR code. To…
Within a single organization, there could be numerous sites and devices. In certain instances, you might need to check the connectivity of devices in another site, especially during a connection fault event. Visiting each site individually to confirm device status could become a cumbersome task in such scenarios. In this…
Nebula has support override device ownership, which means you can use APP to scan the QR code to register the device even if it has been registered by other accounts. But if you have security concerns then in this Nebula phase we have support to prevent the user from using this function via Organization-wide> Organization…
Sometimes we might forget to log out of the session if we are not in the office, in this case, we can use Active sessions to force log out of the session. In the right corner of Nebula. Navigate to this page then end the session you want to force logout.
You must include your current IP address in the login IP ranges. If not, Nebula will pop out an error message to prevent misconfiguration.
This feature is exclusive to 💎 Nebula Pro org. Scenario: Nebula provides a “Login IP ranges” feature to fulfill some Nebula users’ requirements. They might want to restrict the login IP address of their organization for security purposes. Step: Go to Organization-wide > Organization-wide manage > Organization settings >…
Please verify if the email address is accurate. If it is indeed correct, it implies that the email hasn’t been registered as a Zyxel account. Therefore, please request the new administrator to register it. Please visit "Zyxel Nebula" and click the "get started" button > Create her/his account on the Zyxel account login…
To change the organization’s name, please go to Organization-wide manage > Organization settings page. Find Organization information > Name to change your organization’s name.
A configuration template is a virtual site. The settings you configured in a template will apply to the real sites which are bound to the template. All sites, which are bound to a template follows settings of the template. Location path: Organization-wide > Organization-wide manage > Configuration templates * Create a…
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