Why the new added administrator is unverified?
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Zyxel_Melen
Posts: 1,656 
Zyxel Employee
Zyxel Employee
Please verify if the email address is accurate.
If it is indeed correct, it implies that the email hasn’t been registered as a Zyxel account. Therefore, please request the new administrator to register it.
Please visit "Zyxel Nebula" and click the "get started" button > Create her/his account on the Zyxel account login page.
Zyxel Melen
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