Nebula Control Center currently does not support the removal of organizations due to license co-termination issue. Hence, please submit a request ticket Help > Support Request > Open > New Case on NCC if you would like to remove your organization.
Enable SNMP V1/V2c on NCC allows third party to monitor and configure Nebula devices according to specifying the community string. This SNMP Community string with GET and SET behaviors will apply to all the Nebula devices that are registered in the site. The setting steps are as following:* Site-wide > Configure > Site…
Nebula Control Center (NCC) supports the concurrency of multi-user management. A group of users can share the same credentials of an account /a password and login NCC simultaneously. Therefore, Last login: minutes from public ip (location), indicates the time of the previous session and IP address of a user that has been…
Nebula devices display the location on the map based on the public IP address provided by your Internet Service Provider (ISP), but you can manually drag and drop the device icon to your desired location and upload the floor plan of your building as a better reference
Nebula devices can be pre-configured partially according to the site-based prior to being added to a site/organization. For example, you can configure SSID on Nebula access point before license registration on Nebula Control Center (NCC). On the other hand, other configuration such as port mirroring is required to enable…
Please refer to the following steps that guides how to modify devices’ location and move devices to another floor plan. 1. Go to Map & floor plans. 2. Click on the "Edit floor plans". 3. Add a floor plan by clicking on "Create +" and select the file that you want to add. 4. In the pop out window, fill in a map name and an…
Any non-nebula device in Topology shows a box with a question mark (Other) with MAC address information Go to Topology
The startup description of Nebula Device LED Indicators is as below matrix table You may also get this information at: Nebula CC > Help > Device LED guide: https://bulletin.nebula.zyxel.com/online-help/nebula-device/Nebula_Device_UG-LED_v17.30.pdf
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