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What is the maximum number of next-hop entries in the traceroute function of Nebula Live Tool?
Question : What is the maximum number of next-hop entries in the traceroute function of Nebula Live Tools for the Nebula firewall? Answer : The maximum number of next-hop entries is 32, as shown below:
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How can I see connected clients on Nebula?
Question: How can I see connected clients on Nebula? Answer: You can view IP/host information by navigating to Site-wide > Clients > Client List. In the Client List, you can see the IP address, MAC address, and OS information. You can also see where the client is connected.
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How do I use the Nebula Network Tool to ping a LAN client?
Question: How do I use the Nebula Network Tool to ping a LAN client? Answer: Navigate to Site-wide > Monitor > Devices > Firewall, and scroll down to find Network Tools. Select the source interface and enter the IP address to start the ping.
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Is it necessary to configure ATP/USG FLEX firewall to the Cloud via LAN connection?
Question: Is there any way to configure the ATP/USG FLEX firewall to the Cloud without having to plug the LAN Ports of the PC and ATP/USG FLEX firewall back and forth as the default instructions? Answer: If your ATP/USG FLEX firewall is deployed in Nebula for the first time, you need to connect a laptop in LAN port of…
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What is the difference between USG20(W)-VPN and USG FLEX 50(W)?
Question : What is the difference between USG20(W)-VPN and USG FLEX 50(W)? Answer : They have different appearances, but they are the same firewall model. The USG20(W)-VPN was renamed to USG FLEX 50(W) starting with ZLD firmware version 5.20. Therefore, they share the same firmware.
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How to set up LDAP server on Nebula?
Question: How to set up LDAP server on Nebula? Answer: You can set up LDAP server at Site-wide > Configure > Firewall > Firewall settings.
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Can I take the configuration of nebula firewall from the one site and put it in another site?
Question: Can I take the configuration of nebula firewall from the one site and put it in another site? Answer: You can do it by configuration templates. But it's not feasible for H firewall.
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How can I block VPN from LAN to WAN on Nebula firewall?
Question: How can I block VPN from LAN to WAN on Nebula firewall? Answer: Go to Site-wide > Configure > Firewall > Security policy, create a security policy: Action: Deny Protocal: TCP Source: LAN Destination: Device Port: 500, 4500
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How to remove Firewall from Cloud Monitoring Mode to Stanalone mode?
Question: How to remove Firewall from Cloud Monitoring Mode to Stanalone mode? Answer: Go to Nebula > Organization-wide > License & Inventory > Devices, select the firewall you want to remove from NCC, and click Remove from organization. Then go to local Web GUI > Configuration > Mgmt. & Analytics > Nebula > Cloud…
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How do I backup the configuration of the USG FLEX Firewall on Nebula?
Question: How do I backup the configuration of the USG FLEX 100 on Nebula? Answer: We can't download a configuration file as backup when the USGFLEX/ATP is in Nebula mode. However, you can create a site configuration template and import the site setting from the site you want to back up.
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Can I set up two sparate WAN interfaces on port 5 and port 6 on USG FLEX 100?
Question: Can I set up two sparate WAN interfaces on port 5 and port 6 on USG FLEX 100? Answer: No, you can't. Port 5 is only allowed for LAN interface. But Port 6 can be set up as WAN interface since it's optional.
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How to clone firewall settings on Nebula?
Question: How to clone firewall settings on Nebula? Answer: When creating site, you can select Replicate from another site. So the new site would have the same firewall settings as the site you replicate from. Or you can go to Organization-wide > Organization-wide manage > Configuration templates. In this page, you can…
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[ATP/FLEX]What is SYS LED status of firewall?
Question: What is SYS LED status of firewall? Answer: Sys LED Green Off: The Zyxel device is not ready or has failed. Sys LED Green On: The Zyxel device is ready and running. Sys LED Green Blinking: The Zyxel device is booting. Sys LED Red On: The Zyxel device has an error or has failed.
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How to Move a USG ATP/Flex to a New Organization on Nebula?
Yes, it is possible to move an exist ATP/Flex to a new or different organization on Nebula while keeping its existing port configuration, security policies, and services. To achieve this, follow the steps below based on your licensing: With an MSP License: - Utilize the "Cross-Org Synchronization" feature. - Navigate to…
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How to check policy route on Nebula ATP/FLEX?
Question: How to check policy route on Nebula ATP/FLEX? Answer: 1)Please log in Firewall by SSH. 2)And perfrom the following command, The static route will print. Router> debug sdwan show bpolicy running-config
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How to check static route on Nebula ATP/FLEX?
Question: How to check static route on Nebula ATP/FLEX? Answer: 1)Please log in Firewall by SSH. 2)And perfrom the following command, The static route will print. Router> debug sdwan show route running-config
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[ATP/FLEX] Why does the Device Disconnected message appear on the SecuReporter?
Question : Why does the Device Disconnected message appear on the SecuReporter, but click 'Got it' can notice the device is still connected. The device is still connected. Answer : The reason why the SecuReporter shows 'Disconnected' is that the device rarely sends logs to the SecuReporter due to the slow DNS resolution…
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How to change Firewall Time Zone
Question: How to change Firewall Time Zone Answer: Log in SSH and perform following command, For example, I would set up UTC+8 Router(config)# clock time-zone +08:00
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The MP/CP server connection Fail
Question: Device can't on-board Nebula, the resut of connection test said: MP or CP server connection Test:Fail Answer: Please test following domain can be resovled "d-cp.nebula.zyxel.com" "d-mp.nebula.zyxel.com" If the issue still persist, please contact Zyxel Support
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How do I remove the Nebula firewall from the site and re-add it?
Question: How do I remove the Nebula firewall from the site and re-add it? Answer : Please refer to below steps: STEP1. Navigate to Organization-wide > License & inventory > Actions > Choose the Nebula firewall that you want to remove> Change site assignment STEP2. Choose "Remove select device(s) from their current site."…