The MP/CP server connection Fail

Zyxel_Kevin
Zyxel_Kevin Posts: 898  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 500 Comments

Question:

Device can't on-board Nebula, the resut of connection test said: MP or CP server connection Test:Fail

Answer:

Please test following domain can be resovled

"d-cp.nebula.zyxel.com"

"d-mp.nebula.zyxel.com"

If the issue still persist, please contact Zyxel Support