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[SCR]Why are some hosts unable to be controlled by the SCR50AXE content filter service?
Question: We are testing the content filter service on SCR50AXE. Why are some hosts unable to be controlled by the SCR50AXE content filter service? Answer: Please check if DNS over HTTPS (DoH) is enabled on the Windows host. The SCR50 content filter would not work if hosts have DoH enabled. To check if DNS over HTTPS (DoH)…
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How to set up a remote access VPN to the USG LITE 60AX on a Windows client?
Follow below steps to config the remote access VPN settings on security router USG LITE 60AX. 1.Navigate to Site-wide > Configure > Security router > Remote access VPN 2.Enable the IPSec VPN server and click save 3.Create a Cloud Authentication Account 4. Click download on Windows icon to download the config file. 5.…
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How to block the categories by content filter on security router?
To enable the Content Filter function, an Elite Pack license is required for both the SCR 50AXE/USG LITE 60AX. Navigate to Site-wide > Configure > Security router > Traffic management Scroll down the page and locate the Content Filter section, then enable the feature You can also customized your category list.
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Why content filter fail to work on security router?
DNS over HTTPS (DoH) is a new protocol that encrypts domain name system traffic bypassing DNS queries. The primary function is that the communication is encrypted helps to hide one’s online activities. In the SCR 50AXE/USG LITE 60AX , there isn't an option to directly block DoH/DoT. However, you can ensure that wireless or…
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How to set up WAN DNS for USG LITE 60AX?
USG LITE 60AX do not support to manually set up WAN DNS. You can set up DHCP DNS for clients or set up a A record on SCR device. Here are the steps to set up DNS server for Lan interface. 1. Navigate to Configure > Security router > interface 2. Click "Edit" 3. Set up your own DNS server on your Lan interface. Here are the…
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How to troubleshoot SCR 50AXE could not access the internet ?
When Security Router SCR 50AXE disconnect from the Internet. Please collect the diagnose info first before reboot, follow below steps to collect the diagnose info https://community.zyxel.com/en/discussion/20049/how-to-collect-diagnose-info-on-scr-50axe If there is a disruption of the internet connection. Please follow the…
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How to troubleshoot USG LITE 60AX gets offline on Nebula but internet works fine ?
When Security Router USG LITE 60AX is offline from the Nebula, it appears to be physically connected but unable to communicate with the Nebula Control Center (NCC). This could be due to several reasons: your Internet Service Provider (ISP) may have blocked the ports required for communication with the Nebula platform,…
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What is the LED light status when the Wi-Fi turn off on USG LITE 60AX?
The LED will blink slowly in green when the Wi-Fi is turned off or when there is a Wi-Fi module failure on the USG LITE 60AX security router. If the Wi-Fi is turned off normally, a slow blinking green LED is expected behavior on the USG LITE 60AX. However, if the Wi-Fi is enabled and the LED is still blinking green, this…
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Can I view the IP reputation/content filter profiles somewhere on Security Router?
On the Security Router (SCR 50AXE/USG LITE 60AX), the database is updated via signatures. With the Elite Pack license, the Security Router provides access to real-time threat intelligence from Trellix. This means the device checks for threats such as ransomware, malware, ads, and phishing attempts against the cloud…
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How to set up security service on SCR 50AXE?
To config the Security service on Nebula on SCR 50AXE model Please refer to the article below How to enable/disable the threat management on security router SCR50AXE/ USG LITE 60AX? How to turn on the traffic management on Nebula?
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How to turn on the traffic management on Nebula?
Navigate to Site-wide > Configure > Security router > Traffic management Note: Enabling Application identification may reduce maximum throughput.
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[ATP/FLEX] How to create a group of IPs on Nebula firewall?
Question: How to create a group of IPs on Nebula firewall? Answer: Nebula firewalls don't have a dedicated "object" feature for IP addresses like on-premises mode. To achieve a similar effect, you can directly input multiple IP addresses separated by commas in the firewall rule. You can also use CIDR notation to specify IP…
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Running Firewall in Standalone Mode While Using Nebula Features
Question: I want to run the firewall in standalone mode but still benefit from Nebula features. Answer: You can deploy the device in Cloud Monitoring Mode. In this mode, you can configure the device locally while managing it through the Nebula Control Center (NCC).For more detailed information, please refer to the link…
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How to check the Lan IP address on SCR 50AXE?
Navigate to Site-wide > Configure > Security router > Interface The LAN interface IP address can be check on this page.
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How to config Lan settings on SCR 50AXE?
The default IP address of the security router SCR 50AXE is 192.168.168.1 To modify the LAN settings, please follow the steps below: Navigate to Site-wide > Configure > Security router > Interface Click the Edit icon on the LAN interface to start modifying.
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[ATP/FLEX] I tried to add a USG 40 on Nebula but the “Can't Find Device" message appears.
Question: I tried to add a USG40 on Nebula but the “Can't Find Device" message appears. Why can't I add a USG40 on Nebula? Answer: Old USG/ZyWALL series such as USG40 and ZyWALL 110 cannot be managed by Nebula.
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[ATP/FLEX] Where do I find the objects (services, addresses etc..) on Nebula firewall?
Question: Where do I find the objects (services, addresses etc..) on Nebula firewall? Answer: The Nebula firewall does not support objects in the same way as standalone firewalls. Instead of creating objects, you can directly enter the IP address and service port in the security policy during configuration.
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Does USG LITE 60AX support SSID schedule/Wi-Fi scheduling?
The USG LITE 60AX support Wi-Fi scheduling. On Site-wide> Configure > Security router> SSID advanced settings. After enabling the function, you can set up your Wi-Fi schedule on this page.
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Does the Zyxcel SCR 50AXE support any DSL compatibility?
The model does not have a compatible table for DSL. For more information, please refer to the product specifications on the Zyxel website.
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Can the USG LITE 60AX fully utilize the Nebula topology feature?
The Topology feature on Nebula required Nebula Plus/ Pro Pack license.
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How to check the license price of the security router?
To check the license price of SCR 50AX/USG LITE 60AX You can contact us through the Marketplace Support in the lower right of the Marketplace for more in