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Security Router Interface Naming Enhancements in Nebula 18.30
With Nebula 18.30, Zyxel has introduced new interface description fields and improved error handling for reserved interface names on security routers, specifically the SCR 50AXE and USG-Lite 60AXE. These enhancements improve network visibility, organization, and configuration reliability. 1. New Interface Description Field…
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[SCR]Why are some hosts unable to be controlled by the SCR50AXE content filter service?
Question: We are testing the content filter service on SCR50AXE. Why are some hosts unable to be controlled by the SCR50AXE content filter service? Answer: Please check if DNS over HTTPS (DoH) is enabled on the Windows host. The SCR50 content filter would not work if hosts have DoH enabled. To check if DNS over HTTPS (DoH)…
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How to Check Wi-Fi Status on the SCR 50AXE?
Navigate to the page Device > Security Router When the Wi-Fi is enabled, the channel (Band) information will be displayed on this page.
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How to Enable 6GHz on the SCR 50AXE Security Router?
To enable the 6GHz band on your SCR 50AXE, follow the steps below: Navigate to Configure > Security Router) > SSID Advanced Settings Select the SSID profile and enable the 6GHz band option Note: Please ensure that your client devices support 6GHz WiFi to utilize this feature.
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I want to add a new router — do you have any model recommendations?
SCR 50AXE: https://www.zyxel.com/global/en/products/next-gen-firewall/axe5400-wifi-6e-security-router-scr-50axe/specifications USG LITE 60AX: https://www.zyxel.com/global/en/products/next-gen-firewall/ax6000-wifi-6-security-router-usg-lite-60ax/specifications Please refer to the product pages for detailed specifications…
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How to troubleshoot when the Manual-Link VPN get disconnected on SCR 50AXE?
Navigate to Site-wide > Monitor > Security router > VPN connections If the status in the Monitor page displayed disconnected, please make sure both sites device are online on Nebula. If the sites on the device are all online and there is no internet disconnection, please follow below steps to create a ticket to us.…
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How to block Pornography content on security router?
To enable the Content Filter function, an Elite Pack license is required for both the SCR 50AXE/USG LITE 60AX. Navigate to Site-wide > Configure > Security router > Traffic management Content filtering applies blocked categories to individual clients and can be used as a form of parental control. You can also customized…
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How to check license status on Security Router?
The Nebula Control Center provides multiple trial licenses for 30 days free trial. Navigate to the "License & Inventory" > "Trial", and you'll see the licenses. Once you click the "Activate", the trial license will activate For more datails information please refer to the link below:…
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Why Can't I Set the 5GHz Channel Width to 160MHz?
In the Radio Setting page, the Channel Width setting applies to the entire site. As a result, NCC will push this configuration to all access points listed. Since not all AP models currently support 160MHz, the 160MHz option is intentionally not shown here to prevent misconfiguration. However, you can manually specify the…
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How to set up DHCP settings for USG LITE 60AX?
The default IP address of the security router USG LITE 60AX is 192.168.168.1 To modify the LAN settings, please follow the steps below: Navigate to Site-wide > Configure > Security router > Interface Click the Edit icon on the LAN interface to start modifying.
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Does Security router support to renew/release IP address?
uos firewall support renewal for external interface. https://community.zyxel.com/en/discussion/29309/uos-1-32-quick-dhcp-ip-renewal-option-now-available-for-external-interfaces Security router SCR 50AXE and USG LITE 60AX do not support the function.
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Can I have multiple firewalls on one site?
Question: Can I have multiple firewalls on one site? Answer: We only allow one Firewall on one site. Please kindly create another site for the second Firewall
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How to set static route on Security router?
To configure a static route on SCR 50AXE and USG LITE 60AX. Navigate to Configure> Security router > interface At the bottom of the page, you can set up a static route policy on this page.
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How to establish Nebula VPN between Security router?
To configure a Site-to-Site VPN using Nebula, follow the steps below: Navigate to Site-wide > Configure > Security router > Site-to-Site VPN Ensure VPN is enabled on at least one LAN subnet: At least one LAN subnet must have the 'Use VPN' option enabled. Enable SD-VPN: Toggle the setting to enable SD-VPN functionality. Set…
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How to manually config static IP on Nebula for SCR 50AXE?
Navigate to Site-wide - Clients Select the category "Security Router Clients." Click the "Add Client" icon on the right side of the page and configure the static IP address. Fill in the Name, MAC address, and IP address, then select the policy as "Reserve IP."
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How to config Nebula VPN for SCR 50AXE?
When your sites are under the same organization on Nebula, you can enable Nebula VPN to establish a tunnel between the two sites. Navigate to Site-wide > Configure > Security router > Site-to-Site VPN Enable the Nebula VPN Select the Nebula VPN topology to Site-to-Site If you are not using the Public IP, please enable the…
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How to view event logs on SCR 50AXE?
The event log of the SCR50 AXE includes Threat Management and Content Filter logs. Other logs will not be displayed in the event log on SCR 50AXE. If you encounter any issue, please navigate to Help -> Support request and enable "Invite Zyxel support as administrator" feature for us.
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Does the USG LITE 60AX support exporting security policy rules?
Currently, Nebula does not support this feature. We suggest using the CLI command 'show running-config' to retrieve the security policy content as a workaround solution.
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How do I set up a VPN on a USG LITE 60AX with a non Zyxel device?
To create a site-to-site VPN between a Zyxel device in Nebula and a device from another manufacturer. You can follow the steps below: To build up non-Nebula VPN tunnel on Nebula, follow these steps: 1. Navigate to Site-wide > Configure > Security router > Site-to-Site VPN 2.Configure VPN settings: 1.Activate the tunnel.…
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How do I set up a VPN on a SCR 50AXE with a non Zyxel device?
To create a site-to-site VPN between a Zyxel device in Nebula and a device from another manufacturer. You can follow the steps below: To build up non-Nebula VPN tunnel on Nebula, follow these steps: 1. Navigate to Site-wide > Configure > Security router > Site-to-Site VPN 2.Configure VPN settings: 1.Activate the tunnel.…
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How to allow a service using NAT instead of UPnP on SCR 50AXE?
There is no option to enable/disable the UPnP function or check the services. If you would like to connect the device, you can use the NAT function. Here is the article on how to set up NAT on Nebula https://community.zyxel.com/en/discussion/18193/scr-how-to-set-up-nat-rule-for-scr-device-on-nebula Refer to the article…
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My Security router detects external attacks daily. Is there a way to block my fixed IP ?
Blocking a fixed IP or preventing external attacks requires additional configuration. Here are some possible solutions: 1 .Configure Firewall Rules – Utilize the firewall's rule to establish more precise access control, including filtering by IP addresses, port numbers, and protocols. 2 .Enable Country Restriction -…